China
Track 1TONG shipments in real-time with Paxlo. Get instant updates on your parcels moving through China's logistics network.
1TONG is a major domestic logistics carrier operating across China, handling millions of parcels daily through a network of distribution centers and delivery partners. The company specializes in same-day and next-day delivery services for e-commerce businesses and individual shippers, with particular strength in tier-1 and tier-2 cities. Founded to meet China's explosive growth in online shopping, 1TONG has built infrastructure that connects warehouses, sorting facilities, and local delivery networks into a coordinated system.
As one of China's prominent express delivery providers, 1TONG competes directly with ZTO, YTO, and SF Express by offering competitive pricing and reliable door-to-door service. The carrier processes shipments from major e-commerce platforms and has invested heavily in automation and tracking technology to reduce delivery times.
1TONG operates through a hub-and-spoke model typical of Chinese express carriers. Your package gets picked up, sorted at a regional hub, transported to a destination hub, and then handed off to local delivery teams. The carrier maintains partnerships with thousands of pickup points and retailers, making it accessible for both businesses shipping in bulk and individuals sending single parcels.
The logistics chain moves fast in China. 1TONG aims to get items from Shanghai to Beijing in two days or less, and same-day delivery is available in major metropolitan areas. This speed relies on their distribution network being updated constantly with scanning events at each stage, from initial pickup through final delivery.
1TONG also provides business customers with API integration for real-time order management and automated label printing. For individual users, the carrier offers pickup lockers in convenience stores and partner retailers across urban areas.
When you ship something via 1TONG, you're trusting it through multiple hands and locations before it reaches the recipient. Tracking gives you visibility at each handoff, answering critical questions: Is my package still in transit? Where is it right now? When should I expect delivery? Without real-time tracking, you're left guessing.
China's logistics system processes over 800 million packages daily. In that volume, problems happen, packages get delayed, and without tracking, customers have no way to know what went wrong or when to expect their order. This is why major retailers and platforms display 1TONG tracking numbers to buyers as standard practice.
Paxlo connects directly to 1TONG's tracking system, pulling live updates for every shipment you monitor. Instead of visiting 1TONG's website or using their app separately, you enter your tracking number once into Paxlo and receive push notifications as your package moves through the network.
The integration means you don't need to juggle multiple apps. Whether your package is shipping via 1TONG, ZTO, or an international carrier, Paxlo becomes your single tracking dashboard for everything in transit.
E-commerce shoppers in China often buy from several marketplaces at once, resulting in packages arriving via different carriers. Paxlo eliminates the friction of switching between apps. Add your 1TONG tracking number, and you're watching it in the same interface where you track your Shein order (SF Express) and your local grocery delivery (another carrier).
For business users managing shipments, Paxlo provides insights into 1TONG's performance. If a package is delayed, Paxlo shows exactly where the holdup occurred. You can identify patterns, like whether delays happen at a specific sorting facility, and use that data to adjust shipping strategies.
The app also solves the problem of lost tracking numbers. Instead of searching through email or order confirmations every time you want to check a shipment, Paxlo stores all your tracking data in one place, organized by date and carrier.
Adding a 1TONG shipment is straightforward. Download Paxlo on iOS or Android, tap the button to add a new shipment, select 1TONG as the carrier, and paste your tracking number. The app automatically fetches the current status and begins monitoring for updates. You can also set alerts to notify you at specific events, like when the package enters the delivery phase.
If you receive tracking numbers via email or SMS from an online purchase, you can copy the number directly into Paxlo without manually typing it. Some retailers even allow one-click integration, automatically importing tracking numbers to your Paxlo account.
People who ship frequently through 1TONG find that Paxlo saves them time and reduces anxiety. Instead of wondering if a package is stuck or on its way, they know exactly what's happening, exactly when.
Your 1TONG tracking number appears on your shipping receipt when you purchase a label, or in the order confirmation email from the retailer or e-commerce platform you bought from. If you purchased something online, check your order page on the seller's website, typically under 'Shipping Details' or 'Tracking Information'. The number is usually 10-12 digits long and starts with specific digits assigned to 1TONG.
1TONG may not update their system immediately after a package is handed off for shipping. If you just received a tracking number, wait 1-2 hours before adding it to Paxlo. The carrier needs time to scan the package and record it in their database. Also, double-check that you've entered the tracking number correctly, including all digits. If the problem persists, the package might not have been picked up yet by 1TONG, which is common if you shipped it outside normal business hours.
1TONG primarily handles domestic shipments within China. If you're sending a package internationally, 1TONG typically hands it off to a partner carrier (like DHL or China Post) at the border, and Paxlo will show the handoff point. After that, the tracking may transfer to the partner carrier's system. Paxlo supports hundreds of international carriers, so you can still track the next leg of the journey in the same app by switching to the appropriate carrier.
When you check your 1TONG package in Paxlo, you'll see statuses like 'Picked Up' (carrier collected the package), 'In Transit' (it's moving between hubs), 'Out for Delivery' (arriving at your location today), and 'Delivered' (it reached the recipient). Some scans may show facility names like 'Beijing Hub' or 'Shanghai Sorting Center', which tells you where your package currently is. If a status says 'Return in Progress', the package is going back to the sender for some reason.
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If a 1TONG package is delayed, Paxlo will show the last known location and timestamp. If no new scan appears for 24 hours beyond the expected delivery date, Paxlo flags it as delayed. Check the tracking timeline for clues: if the last scan was at a sorting facility, the package might be stuck in a queue. If the issue persists, contact 1TONG's customer service with your tracking number. They can investigate whether the package was misrouted or delayed due to volume or weather. Paxlo keeps a full history of all scan events, which helps 1TONG trace the problem.
