Greece
Track ACS parcels in Greece with Paxlo. Real-time updates, delivery status, and notifications for all your shipments.
ACS (Acs Couriers) is the dominant express delivery network in Greece, handling millions of parcels annually across the country. As a household name for Greeks, ACS operates one of the most reliable logistics infrastructures in Southeast Europe, connecting urban centers and remote islands with consistent service standards.
Founded as a response to Greece's growing need for dependable domestic and international shipping, ACS has evolved into a critical player in the Greek e-commerce ecosystem. The carrier manages everything from local same-day delivery in Athens and Thessaloniki to nationwide coverage that reaches even the smallest communities.
ACS emerged during the 1990s when Greece's retail sector began shifting online. The company recognized early that traditional postal services couldn't keep pace with modern consumer expectations for speed and tracking transparency. What started as a regional operation rapidly expanded to become the de facto standard for e-commerce fulfillment across Greece.
Today, ACS operates over 400 service points nationwide and maintains partnerships with virtually every major Greek online retailer. The carrier has invested heavily in sorting facilities, last-mile delivery networks, and technology infrastructure. This commitment has made ACS the go-to choice for businesses shipping domestically and the trusted name customers expect to see on their tracking notifications.
ACS offers a tiered service structure designed to match different shipping needs and budgets. Each service level includes tracking, but delivery timeframes and guarantee levels vary significantly.
ACS also provides specialized handling for fragile items, high-value packages, and temperature-controlled shipments. Businesses can choose between standard liability or enhanced insurance coverage depending on their cargo value and risk profile.
Paxlo connects directly to ACS's tracking systems, pulling real-time shipment data and delivery status updates. When you enter an ACS tracking number into Paxlo, the app immediately retrieves current location information, estimated delivery windows, and any service notifications.
The integration works across all ACS service types, whether you're tracking a same-day Athens delivery or a multi-day shipment heading to Crete. Paxlo's unified interface means you can monitor ACS parcels alongside shipments from other carriers without switching between apps or websites.
Using Paxlo to track ACS shipments saves you time and frustration. Instead of visiting the ACS website, waiting for pages to load, and navigating Greek-language menus, you get instant visibility in a clean mobile interface designed for speed.
You'll catch delivery issues early. If your package isn't moving as expected or gets held at a service point, Paxlo's notifications alert you immediately. This heads-up means you can contact ACS customer service with specific information, rather than discovering problems after delivery time passes.
For frequent online shoppers in Greece, Paxlo becomes an essential utility. You track ACS packages with the same app you use for international carriers, creating a consistent experience across your entire package life cycle.
ACS covers every prefecture in Greece, from densely populated urban zones to rural mountain villages. Coverage includes all major islands, though delivery times to remote areas naturally take longer than metropolitan routes.
ACS's reputation rests on consistency. The carrier maintains reliable daily operations even during peak holiday seasons when parcel volumes spike dramatically. Customer service is accessible by phone and email, with Greek-speaking representatives who understand local delivery challenges.
The carrier also invests in employee training and vehicle maintenance, visible in delivery success rates and minimal damaged-in-transit claims. These operational standards translate to fewer lost packages and more predictable delivery windows for end customers.
Open Paxlo and tap the plus icon to add a tracking number. Enter your ACS tracking code, which appears on your receipt or confirmation email. Paxlo immediately connects to ACS systems and displays current status, location, and estimated delivery date. You'll receive automatic push notifications whenever the status changes, so you don't need to check manually.
This typically means ACS attempted delivery but you weren't home, or the address needed clarification. Paxlo displays the specific service point location and hours. You have two options: contact ACS through the app to reschedule delivery, or visit the service point yourself during business hours with your tracking number to collect the package. Call ahead if the location is far from you.
Standard delivery is 1-3 business days depending on distance and destination type. Athens and Thessaloniki typically receive parcels overnight. Regional cities usually see delivery within 2 business days. Remote islands and mountain areas may take 3-5 business days. Paxlo shows your specific estimated delivery date based on where your package is heading and which service level you selected.
Paxlo displays your current address but doesn't directly modify it. If you need to change the delivery location before ACS arrives, contact ACS immediately through the app or by phone. Address changes are possible if done before the package enters final-mile delivery. Once it's out for delivery on a specific day, changes become more complicated, so act quickly.
Many ACS deliveries now include photo confirmation, which appears in Paxlo once the driver completes the delivery. This shows where your package was left, protecting both you and ACS if there's any dispute. Not all ACS service levels include photo proof by default, but it's increasingly available as the carrier modernizes its delivery operations.
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Paxlo sends notifications if your package stops moving for unusual periods. Common reasons include sorting delays during peak season, address clarifications, or weather-related disruptions on island routes. Check the detailed status timeline in Paxlo to see when the last scan occurred. If it's been stationary for more than 24 hours beyond the estimated delivery date, contact ACS support through the app with your tracking number for specific investigation.
