Brazil
Track Americanas Entrega packages in real-time with Paxlo. Get delivery updates and estimated arrival times directly in your app.
Americanas Entrega is the logistics and delivery subsidiary of Americanas, one of Brazil's largest retail conglomerates. Founded as part of the broader Americanas ecosystem, it handles millions of package deliveries across the country each year. The company operates a vast network of distribution centers and delivery routes, connecting major cities and remote areas throughout Brazil.
As Brazil's e-commerce sector exploded over the past two decades, Americanas Entrega grew to meet demand. It now serves as a critical backbone for Americanas marketplace sellers and third-party retailers. The service combines warehouse operations with last-mile delivery, managing everything from sorting and distribution to final customer delivery.
Americanas Entrega occupies a unique position in Brazil's delivery landscape. It's tightly integrated with Americanas' retail operations, giving it access to warehousing, inventory systems, and customer data that most standalone couriers don't have. This vertical integration means packages can move from shelf to delivery truck faster than competitors.
The carrier handles both express and standard deliveries. Express options target major metropolitan areas like São Paulo and Rio de Janeiro, often delivering within 24-48 hours. Standard deliveries reach interior regions with longer timeframes. The company has invested in tracking technology and customer communication tools to improve transparency.
Americanas Entrega's service portfolio extends beyond basic package delivery. The company offers flexible fulfillment options designed to meet different customer needs and timelines.
Paxlo integrates directly with Americanas Entrega's tracking system, pulling real-time status updates for every package. When you enter a tracking number or sync your Americanas account, Paxlo automatically fetches the latest information from their servers.
The app shows you exactly where your package is at every stage. You'll see when it arrives at a distribution center, leaves for delivery, and the estimated arrival at your address. If there are delays or issues, Paxlo alerts you before Americanas Entrega does, giving you time to adjust plans or contact support.
Paxlo eliminates the need to jump between multiple carrier websites and apps. Instead of visiting Americanas Entrega's site or opening their app separately, you monitor all your packages in one place. This matters when you're ordering from multiple retailers, each using different delivery services.
The app's notification system beats checking the carrier website manually. Paxlo sends push alerts the moment your package moves, so you're never caught off guard by unexpected delays or missed delivery attempts. You can set notification preferences for each package, getting as much or as little detail as you want.
Paxlo also archives your complete shipping history, making it easy to reference past orders, delivery addresses, or carrier performance over time. This is especially useful for frequent online shoppers who place dozens of orders annually.
Americanas Entrega delivers to nearly every city and town in Brazil. Coverage extends to remote areas that some smaller couriers avoid. For São Paulo, Rio de Janeiro, Brasília, and other major metros, express options arrive within 1-2 days. For interior regions and smaller cities, standard delivery typically takes 5-7 business days.
Delivery speed depends on destination, service level, and current volume. During peak seasons like Black Friday or Christmas, even express shipments may take longer. Paxlo's tracking shows realistic arrival estimates based on current network conditions, so you know what to expect rather than guessing.
Like any carrier handling millions of packages, Americanas Entrega occasionally faces challenges. Packages get delayed at regional hubs during high-volume periods. Weather, traffic, and address issues can also slow deliveries. Paxlo alerts you to these problems early, often before the carrier updates their website.
If your package seems stuck or hasn't moved in 24 hours, check Paxlo's status details. Some packages sit in distribution for longer than expected during sorting. If it's truly delayed, Paxlo provides direct contact options for Americanas Entrega customer service, making it faster to file a claim or get a status update.
Address issues are a common culprit. If your street name, number, or neighborhood is spelled differently in the carrier's system, delivery drivers struggle to find your location. Verify your address in Paxlo before it ships. If delivery fails due to address problems, you can update information through Paxlo and request redelivery.
Open Paxlo and tap the plus icon to add a tracking number. Paste your Americanas Entrega tracking code (usually found in your order confirmation email), and Paxlo will fetch the current status. You can also connect your Americanas account directly if you have one, and Paxlo will auto-import all active shipments. Updates pull every time you open the app and refresh, so you always see the latest carrier data.
Yes. Paxlo sends push notifications whenever your Americanas Entrega package changes status. You'll get alerts when it leaves the warehouse, arrives at a regional distribution center, and is out for delivery. You'll also receive a notification when it's successfully delivered or if there's a failed delivery attempt. You can customize which status changes trigger notifications in Paxlo's settings.
Paxlo displays delivery photos when Americanas Entrega provides them. If the driver took a photo of your package at your doorstep or with a package recipient, that image appears in Paxlo's tracking details. Not all deliveries include photos, depending on the specific service level and delivery method. For important or valuable items, Americanas Entrega's signature confirmation service includes mandatory photo documentation.
Packages sometimes spend 12-24 hours at distribution hubs while being sorted and loaded onto delivery trucks. This is normal and doesn't indicate a problem. High-volume periods like weekends or holiday seasons can extend this time. If your package hasn't moved in 48+ hours, it may have hit an issue, address mismatch, or be waiting for a delivery slot to your area. Paxlo shows realistic estimates, so if it still says 'out for delivery soon,' the package is usually fine. Contact Americanas Entrega customer service through Paxlo if it's been delayed beyond the estimated window.
Download Paxlo and track all your packages in one place. Free, fast, and trusted by 50,000+ users worldwide.
No. Paxlo is completely free. There are no subscription fees, premium tiers, or hidden charges. You can track unlimited Americanas Entrega packages and all other carriers at no cost. The app is supported by advertising, not user fees, so your tracking data and service access never change based on payment.
Paxlo shows failed delivery attempts and provides direct links to Americanas Entrega's redelivery request system. You can initiate a redelivery, schedule a specific time, or arrange pickup at a partner location through those links. Paxlo doesn't process the redelivery itself, but it connects you to the right tool quickly rather than making you search Americanas Entrega's website manually.
