ANDEXP is one of China's leading express delivery companies, headquartered in Hangzhou. Founded to serve the growing e-commerce market across mainland China, ANDEXP has become a trusted name for both B2B and B2C shipping. The company operates a vast network of sorting centers, distribution hubs, and delivery stations that connect nearly every city and town in China. With millions of parcels handled daily, ANDEXP plays a critical role in China's logistics infrastructure.
China's express delivery sector exploded over the past two decades, driven by online retail giants like Alibaba, JD.com, and Pinduoduo. ANDEXP emerged as a key player in this landscape, competing with ZTO, SF Express, and others. The company focuses on speed, affordability, and reliability, making it the go-to choice for small businesses, retailers, and individuals shipping domestically. ANDEXP also offers international services to select countries, expanding its reach beyond China's borders. This positioning has made ANDEXP essential for anyone buying or selling goods in the Chinese market.
ANDEXP operates state-of-the-art sorting facilities with automated scanning and routing technology. Their distribution network includes regional hubs that consolidate packages before final-mile delivery. Delivery is handled by a combination of company-employed couriers and contracted partner networks, ensuring coverage even in remote areas. The average domestic delivery time ranges from 2 to 5 business days, depending on destination and service level selected.
Tracking an ANDEXP shipment through Paxlo is instant and accurate. Simply enter your tracking number or scan the barcode on your package, and Paxlo pulls real-time updates directly from ANDEXP's system. You'll see current location, expected delivery date, and detailed status information without visiting multiple websites or calling customer service. Paxlo consolidates tracking across multiple carriers, so if you're managing shipments from ANDEXP alongside parcels from other Chinese or international carriers, everything appears in one clean interface.
The app handles both Mandarin and English labels, automatically detecting which language your tracking number uses. This removes friction when dealing with Chinese carriers, especially for overseas buyers purchasing from Chinese sellers. Paxlo also stores your tracking history, so you can review past shipments and access receipts if disputes arise with merchants or carriers.
For businesses receiving bulk ANDEXP shipments, Paxlo's batch tracking feature saves significant time. Upload multiple tracking numbers at once and monitor all parcels from a single view. This is particularly useful for dropshippers, resellers, and e-commerce platforms managing inventory across China.
ANDEXP offers competitive pricing without sacrificing speed or reliability. Their network density means fewer misroutes and failed delivery attempts compared to smaller carriers. Customer service representatives are trained to handle disputes and provide compensation for lost or damaged items. The company also invests heavily in sustainability, with ongoing programs to reduce packaging waste and optimize delivery routes. For sellers on Alibaba, EBay, or independent storefronts, ANDEXP's affordability and broad coverage make it the practical default choice.
ANDEXP's international services, while not as extensive as specialists like DHL or FedEx, offer budget-friendly options for cross-border e-commerce. Shipping costs to common destinations like the United States, United Kingdom, and Southeast Asia remain lower than premium carriers, making ANDEXP attractive for high-volume, lower-margin businesses.
If you've ordered from an AliExpress seller or Alibaba supplier, there's a strong chance your items are shipping via ANDEXP. E-commerce sites often select ANDEXP automatically when routing to your region because of speed and cost efficiency. Business-to-business buyers importing goods from China frequently encounter ANDEXP as well, especially for small to medium-sized orders. Once your shipment is picked up, tracking typically activates within 24 hours.
For domestic Chinese shipments, ANDEXP competes directly with ZTO Express and Cainiao. The three carriers often share similar timelines and pricing. Choosing between them often comes down to which carrier the merchant partners with. Fortunately, Paxlo supports all major Chinese carriers, so switching between tracking different shipments is seamless regardless of carrier.
During peak seasons like Chinese New Year (Spring Festival) and the 11.11 shopping festival, ANDEXP experiences massive volume spikes. Delivery times can extend by several days as sorting centers process millions of parcels. Tracking updates may lag during these periods, but Paxlo still retrieves the latest available data from ANDEXP. International shipments face additional delays when clearing customs, which is outside ANDEXP's direct control. Weather events and regional lockdowns can also impact service, particularly in winter or during unexpected circumstances.
If your ANDEXP parcel hasn't moved in over a week, use Paxlo to capture the tracking details and contact the merchant or ANDEXP customer service with the information. Paxlo makes this easier by consolidating all relevant tracking data in one place, ready to share with support teams.
Open Paxlo on your phone, tap the plus icon to add a new package, and enter your ANDEXP tracking number. You can either type it manually or use your phone's camera to scan the barcode on your shipping label. Paxlo instantly retrieves the package details from ANDEXP's system. If you have multiple ANDEXP parcels, add them all and Paxlo will display them in your tracking dashboard. You'll receive push notifications whenever the status updates.
A few common reasons: First, ANDEXP may not have scanned your package yet. After purchasing, allow 12 to 24 hours for the tracking number to activate in their system. Second, double-check that you've entered the correct tracking number without spaces or typos. Some merchants accidentally provide old or cancelled tracking numbers. Third, confirm with your merchant that ANDEXP actually collected the shipment. If the merchant hasn't handed it to ANDEXP yet, the number won't show any movement. Contact the merchant to verify the correct tracking code, and reenter it in Paxlo.
Standard ANDEXP delivery within mainland China typically takes 2 to 5 business days, depending on distance and local conditions. Shipments from the eastern coast to remote western provinces may take longer. During peak seasons like Chinese New Year or the 11.11 shopping festival, expect delays of 1 to 3 additional days. ANDEXP offers next-day and same-day options in major cities like Beijing, Shanghai, and Guangzhou at a higher cost. Check the Paxlo tracking page for your specific estimated delivery date, which accounts for current network conditions.
Yes, Paxlo tracks ANDEXP international parcels the same way as domestic ones. Enter your tracking number, and you'll see updates as the package moves from China through international transit hubs to your destination country. Keep in mind that international shipments have more handoff points and may experience longer gaps between updates, especially during customs clearance. Paxlo displays whatever tracking data ANDEXP publishes, including estimated delivery dates adjusted for international timelines, which often range from 7 to 30 days depending on destination.
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First, check Paxlo to confirm the last status update and location. If the package hasn't moved in over a week, that's unusual. Open Paxlo's tracking details and note the current status and location name. Contact the merchant or ANDEXP customer service directly with this information. Share the full tracking number and the screenshot from Paxlo showing the last recorded update. ANDEXP's support team can investigate whether the package is delayed, stuck in a regional hub, or misrouted. For international parcels, customs clearance delays are common and don't always reflect in tracking immediately.
Yes, Paxlo is completely free to download and use. You can add unlimited ANDEXP tracking numbers and monitor parcels from other carriers at no cost. Paxlo generates revenue through optional premium features and carrier partnerships, but basic tracking is always free. There are no subscription fees, no hidden charges, and no paywalls blocking access to your tracking information.
