Greece
Track BOX NOW parcels in Greece with Paxlo. Real-time updates from pickup to doorstep delivery across Athens and major cities.
BOX NOW has become one of Greece's most recognizable parcel delivery services, operating across Athens, Thessaloniki, and expanding into secondary cities. Founded to address Greece's fragmented logistics landscape, the company built a reputation for handling e-commerce shipments with speed and reliability. Unlike international couriers that treat Greece as a secondary market, BOX NOW focuses exclusively on domestic routes, giving them operational advantages in navigating local streets, managing pickup points, and coordinating same-day delivery windows.
Greek e-commerce retailers depend on BOX NOW for cost-effective last-mile solutions. The carrier operates a hybrid model combining direct deliveries with an expanding network of pickup lockers and parcel shops. This flexibility matters because Greek households have varying delivery preferences, especially in apartment-heavy urban areas where access isn't always straightforward.
BOX NOW's service range reflects the needs of Greek online shoppers and their merchants. Standard delivery typically takes 1-2 business days within Athens and 2-3 days to provincial areas. The carrier has invested heavily in pickup point infrastructure, recognizing that not everyone can receive packages at home. Their parcel lockers are scattered throughout Athens neighborhoods, making it convenient for people to grab parcels during their regular errands.
Paxlo integrates directly with BOX NOW's tracking API, pulling live shipment data the moment it enters the system. When you add a BOX NOW tracking number to Paxlo, the app displays your parcel's status in real time, from the moment a merchant hands it over at pickup through final delivery. You'll see location updates as your package moves through BOX NOW's sorting hubs, gets assigned to a delivery driver, and reaches its final destination.
The integration captures BOX NOW's full tracking history, including failed delivery attempts, rescheduled deliveries, and pickup point assignments. If your parcel is redirected to a BOX NOW locker, Paxlo will notify you with the specific location and opening hours so you can collect it at your convenience. Push notifications alert you instantly when major status changes occur, eliminating the need to refresh BOX NOW's website repeatedly.
Tracking multiple BOX NOW shipments across Paxlo is faster than checking them individually through BOX NOW's site. The app consolidates all your parcels in one dashboard, showing you at a glance which items are out for delivery, which are waiting at pickup points, and which have already arrived. This matters especially during peak shopping seasons when you might have five or six packages in transit simultaneously.
Paxlo also bridges a gap that many Greek shoppers face, one where they order from multiple retailers who use different carriers. Rather than bookmarking separate tracking pages, you manage all shipments, BOX NOW included, through a single intuitive interface. Notifications arrive in one place, historical tracking data is retained for future reference, and you can share tracking links with others if needed, like splitting a group purchase with friends.
BOX NOW's network covers Athens, Piraeus, and the greater metropolitan area comprehensively. Thessaloniki receives full service, and secondary cities like Larissa, Volos, and Rion are increasingly included. However, rural areas and islands remain outside their service zone. Paxlo's tracking works regardless of where your parcel is headed, but delivery times vary significantly based on destination.
BOX NOW's parcel lockers have become increasingly popular among Athenian shoppers. These temperature-controlled units are available 24/7, letting you collect packages outside traditional working hours. If your delivery address isn't ideal for home receipt, say you're in an office building with restricted access, selecting a nearby BOX NOW locker often makes sense. Paxlo will update you when your package is available at a specific locker, including its exact address and access instructions.
BOX NOW charges merchants based on parcel weight and destination zone. Standard rates are lower than international couriers, which is why local Greek e-commerce businesses favor them. As a customer, shipping costs depend entirely on the merchant and their agreement with BOX NOW, often reflected as either free shipping, flat-rate shipping, or weight-based charges. Paxlo doesn't handle payments, it purely tracks your parcels, but knowing BOX NOW's cost structure helps explain why some orders offer cheaper shipping than others.
Open the Paxlo app, tap the plus icon to add a new parcel, and enter your BOX NOW tracking number. Paxlo automatically detects the carrier and fetches live tracking data. You'll immediately see your parcel's current status, expected delivery date, and location. For future shipments, Paxlo can import BOX NOW parcels from your email automatically if you set up email sync.
When BOX NOW marks a delivery as failed, check Paxlo for the reason. Common reasons include address inaccessibility, incorrect phone number on file, or the recipient not being home. BOX NOW usually leaves a card with instructions. If a rescheduled delivery is planned, Paxlo will show the new date. Contact BOX NOW directly at their customer service number if the parcel is stuck, or change the delivery address or request a pickup point collection through your merchant's website.
Paxlo shows you tracking information and notifies you if your parcel is redirected to a BOX NOW locker, but you cannot change the delivery method directly through Paxlo. To request locker delivery, you must contact the merchant or BOX NOW customer service before the parcel is out for delivery. Once BOX NOW assigns your parcel to a locker, Paxlo will confirm the specific location and provide opening hours.
Paxlo pulls tracking data directly from BOX NOW's system every time you refresh, so accuracy is as good as BOX NOW's own updates. Location data refreshes when your parcel moves between sorting facilities or is picked up by a driver. Real-time GPS tracking during final delivery isn't always available, but Paxlo will notify you when the driver is en route. Updates can lag by 15-30 minutes during peak periods, but overnight and weekend deliveries are tracked normally.
No. Paxlo is a free app for iOS and Android. Tracking is completely free whether you're monitoring one BOX NOW parcel or dozens. Paxlo makes money from optional premium features, but basic tracking of all carriers, including BOX NOW, is available without paying anything.
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If your parcel disappears during transit, Paxlo's tracking history helps prove it was handed to BOX NOW. Take screenshots of the tracking status and contact BOX NOW's customer support with your tracking number. File a claim with the merchant as well, since they likely insured the shipment. BOX NOW investigates lost parcels and typically compensates the merchant, who may refund you or resend the item. Keep your Paxlo records as evidence throughout the claim process.
