CEL, known as China Express Logistics, operates as one of China's major parcel delivery networks. Founded to meet the explosive demand of China's e-commerce sector, CEL has grown into a household name for domestic shipping across the country. The carrier handles millions of packages daily, connecting warehouses, sorting facilities, and delivery points from tier-one cities to remote rural areas.
The company maintains an extensive network of distribution hubs and delivery centers. CEL focuses on speed and affordability, making it a preferred choice for small-to-medium businesses and individual sellers on Chinese e-commerce platforms. Their reputation rests on reliable door-to-door delivery and competitive pricing that doesn't sacrifice service quality.
China's logistics industry has transformed dramatically over the past two decades. CEL emerged during this boom period when parcel volumes exploded due to platforms like Taobao, Alibaba, and JD.com. The carrier filled a critical gap by offering affordable, nationwide coverage that larger competitors couldn't match at such price points.
Today, CEL competes alongside industry giants like SF Express, ZTO, and Cainiao. What sets CEL apart is its focus on price-sensitive segments and smaller merchants. The carrier has invested heavily in automation, regional sorting centers, and last-mile delivery infrastructure to handle China's staggering parcel volume, which tops 800 billion packages annually.
CEL's service range extends beyond simple parcel delivery. They offer specialized handling for fragile items, temperature-controlled options for perishables, and consolidated shipping for multiple items destined to the same address. Their partnership with e-commerce platforms means many sellers integrate CEL into their checkout process automatically.
Tracking a CEL shipment through the carrier's official channels works, but it requires visiting their website or using their app separately. Paxlo consolidates CEL tracking alongside all your other carriers in one mobile interface. Instead of jumping between five different apps, you monitor everything from a single dashboard.
Many CEL shipments originate from Chinese sellers on marketplaces like AliExpress, eBay, or Shopee. International buyers receive a CEL tracking number but struggle to understand the status updates because they're displayed in Chinese on the carrier's platform. Paxlo translates these updates and presents them in clear English, eliminating confusion about where your package sits in the system.
Paxlo connects directly to CEL's tracking API, pulling live shipment data every few hours. When you add a CEL tracking number to Paxlo, the app immediately begins monitoring that parcel. As CEL's sorting centers scan the package, Paxlo receives updated location and status information almost instantaneously.
The integration works regardless of your location. Customers in the United States tracking a package from a Chinese seller get English-language notifications as their shipment clears customs, reaches a regional logistics hub, and enters the final delivery phase. Paxlo's backend automatically interprets CEL's Chinese system codes and converts them into readable English status messages.
When you purchase from a Taobao seller and choose CEL shipping, your package begins at a regional warehouse. From there, it travels to a provincial sorting facility, then to a major distribution hub near your destination. Finally, a local delivery courier carries it to your door. Paxlo displays each of these steps with timestamps.
International shipments follow a different path. A CEL package leaves China through designated export centers, moves through customs clearance, then transfers to a local carrier in the destination country for final delivery. Paxlo shows when your package crosses the border and notes any customs hold-ups so you understand delays aren't caused by CEL's domestic network.
CEL's on-time delivery rate for domestic shipments exceeds 95% based on user feedback across multiple e-commerce platforms. They handle complex logistics efficiently, though occasional delays occur during natural disasters or regional disruptions. International delivery times vary widely depending on destination country, customs efficiency, and last-mile carrier speed.
Package loss rates remain low because CEL uses barcode scanning at every facility transition. Damaged item reports are handled through seller dispute processes on marketplaces rather than directly with CEL. For this reason, buying from reputable sellers using CEL matters more than dealing with CEL's claims process directly.
Download Paxlo from the iOS App Store or Google Play Store. Create an account using your email or phone number. Then, either manually enter CEL tracking numbers when you receive them, or connect your AliExpress, eBay, or Shopee account so Paxlo automatically imports shipments for you.
Once tracking numbers are added, Paxlo monitors them continuously. You'll receive notifications when status changes occur, and you can tap any shipment to see a full timeline of scans from origin to destination. For packages showing delays, Paxlo provides context about typical CEL service levels and expected delivery windows.
CEL's standard service delivers packages within 2-5 business days for domestic shipments, depending on distance and destination region. Express service guarantees next-day delivery in major cities like Beijing, Shanghai, and Guangzhou. During peak periods like Chinese New Year or 11.11 Shopping Festival, standard delivery may extend to 7-10 days due to volume surges. Paxlo shows your package's current estimated delivery date based on where it sits in the network, so you'll know if delays are occurring.
Yes. Paxlo tracks CEL international shipments from the moment they leave China through customs clearance and into the destination country's delivery system. You'll see when your package clears Chinese customs, when it reaches the destination country, and which local carrier handles the final delivery. Note that once the package transfers to a local carrier abroad, tracking updates depend on that carrier's integration with Paxlo. Some countries have excellent tracking coverage, while others provide only periodic updates.
Lack of updates for 2-3 days is normal during the initial processing phase while your package sits in a regional warehouse awaiting consolidation. However, if no updates appear after 5+ days and the package shows 'submitted to carrier' status, the shipment may be delayed or stuck at a sorting facility. Contact the seller through the marketplace to investigate. For domestic shipments stuck for 7+ days, you can file a lost package claim. Paxlo displays historical performance data for CEL, so you can compare your shipment's timeline against typical delivery patterns.
Yes. When a CEL courier delivers your package, the tracking status updates to 'delivered' and typically includes a signature confirmation or photo evidence. Paxlo notifies you immediately when this status change occurs. If the delivery shows complete but you haven't received the package, check with household members, neighbors, or building management. CEL couriers sometimes leave packages in safe places or with nearby residents if no one answers the door. If the package is genuinely missing, you'll need to file a claim through the original marketplace seller.
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Connect your AliExpress, eBay, Shopee, or other marketplace account to Paxlo. The app syncs your recent orders and automatically extracts tracking numbers. When a seller ships your item via CEL, Paxlo detects it and begins tracking. You don't have to manually enter anything. Even if you disconnect the marketplace account later, already-added tracking numbers stay in Paxlo and continue updating. This automation eliminates the need to chase tracking numbers across multiple websites.
CEL declares product value on customs forms as stated by the seller. Some countries charge import duty or VAT if declared value exceeds a threshold (usually $15-50 depending on the country). You'll owe these fees upon delivery if applicable. Paxlo shows when your package enters customs clearance, but the app cannot predict if you'll face import charges since that depends on your country's tax laws. Check your country's customs rules for the product category you're receiving. Some sellers undervalue items to minimize duty, though this may violate customs regulations. Paxlo notifies you when your package clears customs so you can prepare for delivery.
