Canada
Track Chit Chats packages in real-time with Paxlo. Get instant notifications and delivery updates for all your Canadian shipments.
Chit Chats is a Canadian shipping and logistics provider that has become a trusted name for cross-border parcel delivery between Canada and the United States. Founded to simplify international shipping for individuals and small businesses, Chit Chats operates a network of pickup locations and fulfillment services across Canada, making it convenient for customers to send packages without needing their own commercial shipping accounts.
The company fills an important gap in the Canadian logistics landscape. Unlike traditional carriers that require business contracts, Chit Chats lets regular people and online sellers ship parcels affordably, especially to the U.S. market. Their model has resonated with e-commerce sellers, small retailers, and anyone who ships packages occasionally.
Shipping to the U.S. can be expensive when you go through standard postal or courier services. Chit Chats disrupted that market by offering significantly lower rates, especially for residential deliveries. Their pickup model eliminates the need to schedule pickups or leave packages at home, which appeals to people with unpredictable schedules.
For Canadian online sellers who source inventory from U.S. suppliers or ship products to American customers, Chit Chats has become essential infrastructure. The company's straightforward pricing and no-contract approach make it ideal for startups and side hustles that don't have the volume to justify traditional carrier accounts.
While Chit Chats provides basic tracking on their website, integrating them into Paxlo gives you a superior tracking experience. Instead of visiting multiple websites or managing different apps for each carrier, Paxlo consolidates all your shipments in one place.
Getting started is simple. When you ship through Chit Chats, you'll receive a tracking number. Open Paxlo on your phone, enter that number, and you're done. The app automatically recognizes Chit Chats as your carrier and pulls live tracking data.
From that point forward, you'll see exactly where your package is. Chit Chats packages typically move through several key checkpoints: initial pickup at a Chit Chats location, processing at their facility, cross-border transfer to the U.S., and final delivery to the recipient's address. Paxlo displays each stage clearly, so you're never left guessing.
If you're sending multiple packages, Paxlo's bulk import feature saves time. Instead of entering each tracking number individually, you can paste a list and add them all at once.
Chit Chats shipments typically take 5 to 10 business days for delivery to most U.S. destinations, though this varies by distance and how quickly the package moves through the cross-border process. Winter weather and holiday periods can extend timelines.
The package will start in Canada, move to a Chit Chats distribution facility, cross into the United States, and then be handed off to a local delivery carrier for final mile service. This is why you may see the tracking change hands or show different carriers partway through. Paxlo keeps you informed every step of the way.
People use Chit Chats for various reasons. E-commerce sellers ship inventory they've purchased in the U.S. back to Canada for resale. Individuals send gifts and items to American family and friends. Small manufacturers ship products directly to U.S. customers. Regardless of your use case, Paxlo makes it easy to manage and monitor all these shipments from your phone.
If you're sending time-sensitive items, Paxlo's notification system ensures you catch any delays immediately. You can share tracking links with recipients so they know when to expect delivery.
Paxlo is free to download and use for basic tracking. You can monitor as many Chit Chats packages as needed without subscription fees.
To get the most out of tracking your Chit Chats shipments, save your tracking numbers immediately after drop-off. Don't wait until you think the package should have arrived. The sooner you add a tracking number to Paxlo, the sooner you'll catch any issues.
Enable push notifications in Paxlo's settings so you don't miss delivery updates. If you're shipping high-value items, confirm that Chit Chats insurance was added at the time of shipment. Paxlo will show any insured amount in the tracking details.
For businesses shipping regularly, consider setting up a dedicated email for shipment notifications. Paxlo can send email alerts in addition to app notifications, creating a complete audit trail of all your cross-border shipments.
Most Chit Chats packages reach their U.S. destination within 5 to 10 business days. The exact timeframe depends on the destination state, current volume at Chit Chats facilities, and cross-border processing times. Winter weather can add 2 to 3 days. Paxlo's tracking shows real-time progression, so you'll see if your package is moving faster or slower than average. If you notice a package stuck in one status for longer than expected, Paxlo's exception alerts will notify you immediately.
You'll receive a tracking number from Chit Chats when you drop off your package, and you can add it to Paxlo immediately. However, it may take a few hours for the tracking information to populate as the package is scanned into Chit Chats' system. Most packages show initial scan data within 2 to 4 hours of drop-off. Once it appears in Paxlo, you'll see updates as it moves through their network. If tracking doesn't show up within 6 hours, contact Chit Chats directly to confirm the package was received.
If your package doesn't arrive within the expected timeframe, Paxlo's tracking history gives you the evidence needed to file a claim. Document the last known status in Paxlo, then contact Chit Chats with your tracking number, photos from the app if available, and the date it was shipped. Chit Chats typically investigates lost packages within 5 to 7 business days. If the package was insured, Chit Chats will process a claim and reimburse you up to the declared value. Insurance claims generally take 10 to 14 days to resolve.
No, Paxlo is completely free. You can track unlimited Chit Chats shipments, receive push notifications, and access your full tracking history without paying anything. Paxlo makes money through optional premium features and partnerships, not by charging users for basic tracking. Simply download the app on iOS or Android, add your Chit Chats tracking numbers, and start monitoring your shipments at no cost.
Download Paxlo and track all your packages in one place. Free, fast, and trusted by 50,000+ users worldwide.
Chit Chats handles the Canadian portion and cross-border logistics, but partners with major U.S. carriers like UPS, FedEx, or USPS for final delivery to the recipient's address. This handoff typically happens after your package clears U.S. customs. You'll see the tracking switch to the local carrier, which is completely normal. Paxlo consolidates both portions so you can see the full journey in one place. The package is secure and on track for delivery whenever the carrier changes. This integration actually works in your favor because you get the most up-to-date status from the carrier currently handling your package.
Yes, Paxlo lets you share tracking links with anyone. If you're shipping a gift or item to someone in the U.S., you can generate a shareable link from within the app and send it to the recipient via email, text, or any messaging platform. The recipient can click the link to see where their package is without needing the Paxlo app. This is especially useful for businesses shipping to customers, as it reduces support inquiries about delivery status. The shared link updates in real-time, so the recipient always sees the latest information.
