United Kingdom
Track Crossflight parcels in real-time with Paxlo. Get instant updates on your UK domestic and international shipments.
Crossflight is a UK-based courier and logistics provider specialising in domestic and international parcel delivery. Operating across the United Kingdom and serving destinations worldwide, Crossflight has built a reputation for reliable shipping services tailored to businesses and individual senders. The company focuses on providing flexible delivery options, competitive pricing, and dependable tracking for parcels of various sizes.
Founded with the goal of simplifying parcel delivery in the UK market, Crossflight operates as a mid-tier logistics player competing alongside larger carriers. Their network spans major cities and regional areas, offering both standard and express delivery windows. Whether you're shipping documents, small packages, or larger items, Crossflight manages the logistics to get your parcel where it needs to go.
Crossflight provides several shipping options designed for different delivery timescales and budget requirements:
The carrier handles parcels up to specific weight and size limits depending on the service chosen. For businesses sending multiple shipments weekly, Crossflight offers account management and reduced pricing tiers. Their customer service team manages claims, delivery issues, and special requests through phone and email channels.
Paxlo connects directly to Crossflight's tracking systems, allowing you to monitor your parcels in the Paxlo app instead of juggling multiple tracking websites. When you have a Crossflight tracking number, simply enter it into Paxlo and receive instant access to real-time location data and delivery updates.
The integration works for both domestic UK deliveries and international shipments. You'll see scans at sorting hubs, dispatch updates, out-for-delivery notifications, and final delivery confirmation all in one place. Paxlo pulls data directly from Crossflight's network, so you get the same information their systems contain, updated as your parcel moves through the network.
Managing parcels becomes significantly easier when you consolidate tracking across multiple carriers. If you order from different online retailers or use Crossflight for business shipments, Paxlo handles all of them in a single app.
Paxlo's interface cuts through unnecessary complexity. You won't need to bookmark Crossflight's tracking page or search for your tracking number repeatedly. The app remembers your parcels and updates automatically throughout the delivery cycle.
Getting started with Crossflight tracking in Paxlo takes seconds. Locate your tracking number, which appears on your shipping label, receipt, or in your Crossflight account. Open Paxlo and add the tracking number using the plus button or scan feature. The app immediately connects to Crossflight's systems and displays your parcel's current location and status.
Once tracking begins, Paxlo shows you each step of the delivery journey. You'll see when your parcel enters the Crossflight network, moves through sorting facilities, gets handed to a delivery driver, and reaches its final destination. Estimated delivery dates update as conditions change, and you'll receive notifications if your parcel requires a signature or needs to be redelivered.
Different situations call for different tracking insights. Paxlo keeps you informed whether your parcel is running on schedule, experiencing delays, or requiring action from you.
UK businesses and frequent online shoppers often receive packages via different couriers. Royal Mail, Parcelforce, DPD, Evri, and other providers all use their own tracking systems. Paxlo consolidates tracking from Crossflight alongside all these other carriers in a single interface.
This means you can track a Crossflight parcel coming from one supplier, an Evri delivery from another retailer, and a Royal Mail package in the same app simultaneously. Sort by expected delivery date, filter by sender, or search for specific parcels. The unified approach saves time and eliminates the frustration of switching between multiple tracking websites.
Your Crossflight tracking number appears on your shipping label and receipt. If you ordered items online and the seller used Crossflight, the tracking number will be in your order confirmation email from the retailer. For business accounts, you can access tracking numbers through your Crossflight online portal or the shipping invoice you received. Once you have the number, paste it into Paxlo to begin tracking immediately.
Yes, Paxlo tracks Crossflight's international services to Europe and selected worldwide destinations. International parcels show additional milestones including customs clearance, border crossing points, and handoff to partner carriers in the destination country. Tracking updates may arrive less frequently for international shipments depending on the destination, as some countries' postal systems provide less granular tracking data. You'll still see when your parcel clears customs and when it enters the final delivery phase.
When Crossflight's driver cannot deliver your parcel, Paxlo displays the reason, which typically includes an access issue, recipient unavailable, or address problem. The app shows the next scheduled delivery attempt date. If your parcel requires a signature and you weren't home, you may need to arrange an alternative delivery time through Crossflight. You can contact Crossflight directly using the link in Paxlo, or arrange to collect the parcel from a depot if the option is available. Check the tracking notes for specific instructions left by the driver.
Paxlo syncs with Crossflight's tracking systems multiple times per day, typically every few hours. Updates occur whenever your parcel is scanned at a facility or handed to a delivery driver. For parcels out for delivery, you may see updates as frequently as every 30 minutes. The exact frequency depends on Crossflight's scanning infrastructure at each location. Critical updates like out-for-delivery and delivery confirmation happen in real-time and trigger push notifications in Paxlo so you don't miss important information.
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Paxlo includes a sharing feature that lets you send tracking links to anyone, including recipients, customers, or family members. They can view the parcel's current location and estimated delivery date without needing a Paxlo account. This is particularly useful for businesses sending shipments to customers or for coordinating deliveries with household members. The recipient gets real-time visibility into when the parcel will arrive, reducing confusion about delivery windows and improving customer satisfaction.
If your parcel hasn't shown an update for several days, it may be delayed due to high volume, weather, or a scanning gap at a particular facility. Paxlo provides direct contact links to Crossflight's customer service team, where you can report concerns and request an investigation. Before contacting them, verify that you're checking the correct tracking number and that the parcel hasn't already been delivered. Crossflight typically responds to tracking inquiries within one business day. For high-value or urgent shipments, consider requesting a callback directly through their system for faster resolution.
