Hong Kong
Track DealerSend packages in Hong Kong with real-time updates and instant notifications on Paxlo's mobile app.
DealerSend is Hong Kong's dedicated logistics partner for automotive dealers, parts distributors, and vehicle-related businesses. Founded to solve the unique challenges of B2B automotive logistics, DealerSend specializes in fast, reliable delivery of car parts, accessories, and components across Hong Kong and the greater Pearl River Delta region. Unlike general parcel carriers, DealerSend understands the specific demands of the automotive supply chain, where timing, condition, and accountability matter enormously.
The company operates a fleet optimized for both same-day and next-day delivery in Hong Kong, with warehouse facilities strategically located to serve major dealership hubs. DealerSend has become the go-to choice for independent dealers, repair shops, and parts retailers who need dependable logistics without the complexity of working with massive international couriers.
Hong Kong's automotive aftermarket is a high-velocity business. Repair shops and dealers operate on tight margins and tighter schedules. A delayed part delivery can mean losing a customer to a competitor. DealerSend fills this gap by offering express delivery windows tailored to dealer operating hours, weekend availability, and urgent part shortages.
The carrier has built relationships with Hong Kong's major automotive clusters in Cheung Sha Wan, Kowloon Bay, and New Territories industrial zones. This proximity allows DealerSend to offer delivery commitments that larger international carriers simply cannot match. For businesses like auto repair centers, body shops, and spare parts retailers, DealerSend is often the only carrier they use because it's built specifically for their workflow.
Paxlo integrates directly with DealerSend's tracking system, pulling live shipment data into your phone in real-time. When you open the Paxlo app and enter a DealerSend tracking number, you get instant access to your package's exact location, current driver, and estimated delivery time. No waiting for SMS updates or checking a website on desktop. Everything happens in the app where you already manage your life.
This matters more than it sounds. If you're a shop manager expecting a critical part delivery, you need to know the driver is 10 minutes away, not 30. You need to move a car out of the bay or have staff ready to sign off. Paxlo's push notifications alert you the moment your package leaves DealerSend's facility and again when it's on the final delivery run. You're never caught off guard.
For automotive businesses in Hong Kong, this translates directly to revenue. Every hour a bay sits empty costs money. Every delayed delivery irritates customers. Paxlo removes the friction by putting DealerSend tracking in your pocket with complete visibility.
DealerSend isn't trying to be everything to everyone. It's laser-focused on automotive logistics in Hong Kong. That means the carrier understands your business model, your delivery pain points, and your need for speed. They've optimized their routes around dealership clusters, not generic parcel sorting hubs. Their drivers know the difference between dropping off a package and delivering a fragile radiator.
The company also maintains competitive pricing for volume shippers. If your shop sends out multiple deliveries weekly, DealerSend offers account rates that undercut general couriers. Combined with faster delivery times, you're getting better service and better economics than using DHL or FedEx for routine parts orders.
Getting started is simple. Open the Paxlo app, tap the search icon, and paste your DealerSend tracking number. Within seconds, you'll see your package's current location on a map, the assigned driver's vehicle details, and an estimated delivery time window. As your shipment moves through DealerSend's network, the app updates automatically. You don't refresh. You don't check back. The app tells you what's happening.
If you're tracking multiple shipments, they all live in your Paxlo history for easy reference. Finished tracking? The app archives completed deliveries so you maintain a record for billing or dispute resolution.
A customer calls complaining their car still isn't ready. You open Paxlo, check the DealerSend tracking, and tell them the part is arriving in 20 minutes. Crisis averted.
You're short-staffed and need to know when to unlock the loading bay. Paxlo alerts you when the DealerSend driver is five minutes away. You unlock and have someone ready.
A package doesn't arrive on the promised date. Rather than calling DealerSend and waiting on hold, you open Paxlo, see the driver's last known location from yesterday, and immediately contact support with specific information. Your claim gets resolved faster.
The app exists because logistics matters to real businesses. Paxlo doesn't add unnecessary features or charge you money to track packages that you already paid DealerSend to deliver. It's free. It's fast. It connects you to the exact same data DealerSend tracks internally, just presented in a mobile interface that's actually designed for people who need answers fast.
For Hong Kong dealers and repair shops, this is the tracking tool built for your world. Download Paxlo, add your DealerSend tracking numbers, and get back to running your business with one less thing to worry about.
Open the Paxlo app, tap the search field at the top, and enter your DealerSend tracking number (you'll find this on your shipment receipt or invoice). Paxlo will connect to DealerSend's live tracking system and show you your package's current location, driver details, and estimated delivery time. The app updates automatically as your shipment moves, so you don't need to manually refresh. You'll also receive push notifications when your package enters final delivery and when it's just a few minutes away.
First, check Paxlo to confirm whether the delivery window has actually passed or if the driver is still en route. Sometimes traffic or high delivery volumes cause minor delays. If the package is genuinely late (more than 30 minutes past the promised window), open Paxlo and note the driver's last known location and timestamp. Then contact DealerSend directly through their customer service line with these specific details. Having accurate tracking information from Paxlo makes your report more credible and speeds up their investigation. DealerSend typically refunds or credits late deliveries, especially if it's a recurring issue.
Paxlo shows you the driver's contact information once your package is on its final delivery route. You can call the driver directly if you need to reschedule the delivery location, warn them about access issues at your address, or let them know you're not currently available. This is especially useful for shop managers who need to unlock a loading bay or move equipment out of the delivery bay. However, for non-urgent issues or complex changes to your order, it's better to contact DealerSend directly through their main support line to ensure the change is properly documented.
No. Paxlo is completely free to download and use. Tracking DealerSend packages, or any other supported carrier, costs nothing. You're not paying for this service, and there are no hidden in-app purchases. The only cost is the DealerSend shipping fee that you already paid to send your package, which is separate from Paxlo.
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Check Paxlo for proof-of-delivery details, which usually includes a photo or signature from the driver. Look around your location carefully, including adjacent areas, sheltered spots, or places where the driver might have left it for security. If you truly cannot find the package, contact DealerSend's customer service immediately with your tracking number and the timestamp Paxlo shows for the delivery. Provide any photo evidence from Paxlo if available. DealerSend will attempt to reach the driver to confirm the delivery location and launch a search. If the package is genuinely lost, DealerSend is liable and will file a claim with their insurance or issue a replacement shipment.
Yes. You can add as many DealerSend tracking numbers as you need to Paxlo. Each shipment will appear in your app history, and you can view them all at once or tap into individual shipments for detailed tracking. This is especially useful for repair shops and dealers who receive multiple parts deliveries every day. Paxlo organizes all your active shipments in one place, so you can quickly see at a glance which packages are in transit, which are arriving today, and which have already been delivered. Past shipments stay in your history for future reference.
