Austria
Track DPD Austria packages in real-time with Paxlo. Get instant delivery notifications and know exactly when your parcel arrives.
DPD Austria is the Austrian subsidiary of DPD, one of Europe's largest parcel delivery networks. Operating across Austria since the 1990s, DPD handles millions of shipments annually for e-commerce businesses, retailers, and individual senders. The company combines a nationwide network of distribution centers with local delivery expertise to ensure packages reach customers reliably and on time.
As part of the broader DPD network spanning 48 countries, DPD Austria benefits from extensive infrastructure and standardized tracking systems. Whether you're receiving a parcel from a domestic online shop or an international sender, DPD Austria manages the last-mile delivery across all Austrian postal codes and regions.
Paxlo integrates directly with DPD Austria's tracking infrastructure, pulling live delivery data into a single mobile app. Instead of juggling tracking numbers across email, SMS, or DPD's website, you see all your DPD shipments in one place on iOS or Android.
When you receive a DPD tracking number, simply add it to Paxlo. The app automatically fetches current location data, estimated delivery windows, and status updates. You get notified when your parcel is out for delivery, when the driver is nearby, and when it's been successfully delivered. For DPD Locker deliveries, you'll receive the exact pickup code and instructions directly in the app.
Managing multiple tracking channels wastes time. Paxlo consolidates all your DPD Austria shipments alongside packages from other carriers, creating a unified inbox for parcel tracking.
The app works offline and caches recent tracking data, so you can check your delivery status even without an internet connection. For customers expecting multiple parcels, Paxlo's ability to sort by carrier and filter by delivery date keeps you organized. The interface is designed for speed, too. Open the app, tap your DPD parcel, and instantly see where it is and when it's arriving. No ads, no cluttered website navigation.
Paxlo also captures delivery proof, so if a package goes missing, you have documentation of the original delivery status and can escalate issues quickly with DPD Austria customer service.
Many Austrians prefer having packages delivered to DPD Locker stations for flexibility. Paxlo recognizes when your DPD shipment is headed to a Locker and provides the collection code, opening hours, and closest locker locations within the app. You'll get notified the moment your package arrives at the locker, giving you days to pick it up without time pressure.
Not every delivery goes smoothly. Paxlo keeps detailed records of your DPD shipment status, which becomes invaluable if something goes wrong. If a package is delayed, stuck in sorting, or marked as undeliverable, the app shows you the exact status and timestamp. You can use this information to contact DPD Austria's support team with specific details about what happened.
In the rare case of a lost package, Paxlo's delivery history and proof-of-delivery photos help you file a claim with DPD Austria quickly. The app also tracks attempted deliveries, so if a driver couldn't access your building, you'll know to reschedule or provide special access instructions.
If you're sending a package internationally through DPD Austria or receiving a shipment from abroad routed through Austria, Paxlo tracks the entire journey. The app shows when your parcel clears Austrian customs, when it's transferred to partner carriers in other countries, and when it reaches final delivery. This cross-border visibility is especially valuable because international shipments often involve handoffs between multiple operators.
Start by downloading Paxlo from the App Store or Google Play Store. Open the app and add your DPD tracking number. Within seconds, Paxlo connects to DPD Austria's systems and displays your shipment details. You can add multiple DPD Austria parcels at once, and the app groups them by carrier for easy browsing. Enable notifications so you never miss a delivery milestone.
For repeat online shoppers in Austria, Paxlo syncs with many e-commerce platforms, automatically importing DPD tracking numbers from your order confirmations. This hands-free approach keeps your package inbox current without manual entry.
DPD Austria updates tracking data multiple times per day at each sorting facility and during driver delivery attempts. Paxlo pulls these updates automatically and displays them within minutes of DPD's systems receiving them. During peak delivery hours, you may see location changes every 2 to 3 hours. However, once a parcel is out for delivery with a specific driver, the updates become more frequent. The real-time location shown in Paxlo is only as current as DPD's last scan, so if there's been no recent scan, the display reflects the last known position.
A parcel stuck in sorting typically means it's waiting to be processed at a distribution facility before moving to the next step toward delivery. This can happen for a few reasons: high volume during peak seasons, missing or incorrect address information, or customs clearance for international shipments. Paxlo will show this status as 'In Transit' or 'At Facility'. Most parcels move through sorting within 24 hours. If your package remains stuck for more than 48 hours, contact DPD Austria directly with your tracking number. Provide them with the detailed status history from Paxlo, which shows exactly when the parcel entered the sorting facility.
Paxlo shows your DPD delivery details and timing, but rescheduling must be done through DPD Austria directly or via the original retailer's order management system. However, Paxlo makes it easy to contact DPD with all the information they need. When you open your shipment in Paxlo, you'll see a link to DPD Austria's customer service. Have your tracking number ready (Paxlo displays it prominently). DPD typically allows you to reschedule up to 24 hours before your delivery date. If you're unavailable, you can also request redelivery to a DPD ParcelShop or Locker instead.
If your Paxlo tracking shows no update for 48 hours or displays 'Delivery failed' without a delivery attempt, first check the delivery address for accuracy. Then contact DPD Austria with your tracking number and the detailed status history from Paxlo, including all timestamps and facility scans. DPD usually investigates within 24 to 48 hours. If the parcel is confirmed lost, you're entitled to a claim up to €25 for standard shipments, or the declared value for insured shipments. Keep your Paxlo screenshots documenting the status as evidence. The retailer you ordered from may also help file the claim if they shipped the item.
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Paxlo recognizes when a DPD shipment is routed to a ParcelShop or Locker and displays this in the tracking details. When the parcel arrives, you'll receive a push notification with the pickup location and access code if it's a Locker. For ParcelShops, the notification includes the store's address and opening hours. You have up to 7 days to collect your package from a ParcelShop or DPD Locker. Parcels held longer are returned to sender. Keep checking Paxlo for the notification, as it signals that your package is ready for pickup.
Yes. If a shipment is routed through DPD Austria as part of an international delivery, add the tracking number to Paxlo and it will display the full journey. Paxlo shows when the parcel clears Austrian customs, when it's handed off to a local delivery partner if needed, and when it reaches your address. For some international shipments, tracking may pause briefly during customs clearance, which is normal. Paxlo will resume updates once DPD Austria takes possession of the parcel. If your international shipment is stuck in customs for more than 5 business days, DPD Austria's support team can provide specific customs information.
