India
Track DTDC parcels in real-time with Paxlo. Get instant updates on your Indian courier deliveries, from pickup to doorstep.
DTDC (Day Transport & Dispatch) stands as one of India's largest courier and logistics networks. Since its launch in 1990, the company has built a reputation for reliability and speed across the subcontinent. With operations in over 18,000 pin codes, DTDC handles millions of parcels monthly, serving everyone from individual e-commerce shoppers to massive retail chains and corporate clients.
The company started small but grew aggressively by understanding what Indian customers actually need: affordable shipping that doesn't sacrifice delivery accuracy. DTDC pioneered the concept of 'next-day delivery' in many Indian cities long before it became standard. Today, the network spans metros, tier-2 cities, and remote areas, making it genuinely inclusive for sellers and buyers across the country.
DTDC provides a full spectrum of shipping solutions tailored to different needs and budgets.
Whether you are a small Shopify seller, a large Amazon vendor, or a corporate office sending documents, DTDC has a service tier that fits your volume and timeline. The pricing is competitive, especially for bulk shipments, which is why many Indian SMEs choose DTDC as their default carrier.
Adding a DTDC tracking number to Paxlo is straightforward. The app pulls live data from DTDC's network, meaning you see real-time movement updates the moment your parcel passes through sorting hubs, local distribution centers, or out for final delivery.
Paxlo strips away the friction of logging into multiple carrier websites. Instead of hunting down your DTDC tracking number and visiting their site every time, your parcel status refreshes automatically in one app. You get notifications at key moments, not a wall of irrelevant pings.
Managing shipments from multiple carriers wastes time. If you order from three different sellers using three different couriers, you're juggling three logins and three websites. Paxlo consolidates everything.
Many users track 8 to 12 parcels at any given time during peak shopping seasons. Checking each one individually becomes tedious. Paxlo's unified interface means you can scan the status of all shipments in seconds.
DTDC's strength lies in its penetration. While Flipkart and Amazon have their own logistics arms, DTDC remains the backbone for smaller and medium e-commerce platforms. The company operates from tier-1 metros down to tier-3 towns, which is why it captures so much of India's parcel volume.
Delivery success rates hover around 97 to 98 percent for standard shipments. Occasional delays happen, especially during monsoon or peak festival seasons, but overall the network is dependable. DTDC also invests in technology to reduce misdeliveries and lost parcels, factors that directly influence customer satisfaction.
The company's financial stability is another plus. Unlike some regional couriers that sometimes vanish or restructure unexpectedly, DTDC is backed by solid parentage and operations. This means consistent service and no risk of sudden shutdowns affecting your parcels in transit.
Paxlo syncs with DTDC's live data feed, so you're never looking at stale information. The latency is minimal, typically a few minutes behind actual scans. This near-real-time accuracy matters when you're waiting for a same-day or next-day delivery and need to know exactly when to expect the driver.
The app interface is clean and minimal. You don't need to know DTDC's internal terminology or hub names. Paxlo translates those into simple milestones: 'Collected', 'In Transit', 'Out for Delivery', 'Delivered'. Non-technical users appreciate this simplification.
Customer support is also faster through Paxlo. If there's an issue with a DTDC shipment, you can escalate it directly from the app, and Paxlo's support team can coordinate with DTDC on your behalf. This saves the back-and-forth of contacting DTDC customer service yourself, which can be time-consuming.
Your DTDC tracking number is provided in the shipping confirmation email you receive from the seller or shop where you made the purchase. It's usually labeled as 'Tracking ID' or 'DTDC Consignment No.' and is a 10 to 12 digit numeric code. If you bought from an e-commerce platform like Flipkart, Amazon, or a smaller online store, check the order status page or delivery section of your account. DTDC also prints this number on the physical parcel label.
Yes. Paxlo stores your last-known tracking status locally on your phone. If you're in a region with poor internet connectivity, you can still view the most recent update that was downloaded when your phone last had signal. The information won't refresh until you're online again, but you'll have access to the last known location and estimated delivery date. This is especially useful for users in areas with spotty mobile network coverage.
When your DTDC parcel shows 'Out for Delivery', it means the package has left the local distribution center and is in the hands of a delivery agent who is routing to your address that day. This is typically the final step before delivery. You should expect the parcel to arrive within a few hours. In major cities, you might also get a notification with the agent's approximate arrival time, though this varies by location and parcel volume. It's the best time to ensure someone is available to receive the package.
An 'Undelivered' or 'Attempted Delivery' status means the DTDC agent tried to deliver your parcel but no one was available to receive it. Common reasons include the recipient not being home, the address being incomplete, or the recipient refusing the delivery. Check the tracking details in Paxlo for any specific notes left by the driver. Usually, DTDC attempts delivery again the next day. Contact the delivery agent directly if the address was wrong, or ensure you're home for the next attempt. If the parcel remains undelivered after multiple attempts, it will be returned to the sender after a specified period, typically 5 to 7 days.
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DTDC's estimated delivery dates are generally accurate within a 1 to 2 day range for standard services in metro areas. For smaller cities, the window might be wider. Weather conditions, public holidays, and seasonal peaks (like festival season or year-end sales) can push delivery timelines by a few days. Paxlo updates the estimated delivery date as your parcel moves through the network, so the estimate becomes more precise as the delivery date gets closer. Express and same-day services are more predictable than economy options, which naturally have larger time windows to account for batching and route optimization.
Paxlo shows your parcel status and lets you view proof of delivery, but rescheduling or redirecting requires contact with DTDC directly or through the original seller's customer service. If your parcel is still in transit and hasn't reached the final delivery hub, you have a better chance of making changes. Once it's out for delivery, the agent is already routing based on the address on the label. The best approach is to contact DTDC's customer service or the seller immediately with your request. Some sellers provide an option to hold the parcel at a DTDC pickup point if you'll be unavailable for delivery at home.
