Ukraine
Track EasyGet packages in real-time with Paxlo. Get instant notifications on your delivery status across Ukraine.
EasyGet is Ukraine's growing logistics network, built to handle domestic and international parcels with speed and reliability. Founded to serve the Ukrainian e-commerce boom, EasyGet operates hundreds of pickup points across major cities and regional areas. The company specializes in same-day and next-day delivery for urban zones, making it a preferred choice for online retailers and individual shippers alike.
What started as a local solution has evolved into a serious player in Ukrainian logistics. EasyGet handles everything from small packages to heavier shipments, working with both B2B clients and regular customers who need their items moved fast and tracked properly.
Paxlo connects directly to EasyGet's tracking system, pulling live updates on your parcels without the hassle of logging into multiple websites or using clunky tracking portals. Once you input your tracking number or link your account, the app does the work.
EasyGet's speed depends on distance and service level. Same-day delivery works in Kyiv and surrounding areas if you order before the cutoff time, usually 2 PM. For other cities, next-day or 2-3 day delivery is standard. Regional shipments to smaller towns may take 3-5 business days. Paxlo shows you exactly where your package is in this timeline, updated every few hours.
EasyGet's official tracking works fine, but Paxlo adds convenience layers. You don't need to remember different tracking numbers or dig through email confirmations. The app consolidates all your shipments in one place, whether they're with EasyGet, Novaposhta, Meest, or any other carrier. You also get smarter notifications that actually tell you what changed, not just generic updates.
Speed matters too. Paxlo refreshes tracking data more frequently and pushes alerts to your phone immediately. No logging in. No waiting for the website to load. Your delivery info is always seconds away.
If you ordered from a Ukrainian online shop, your tracking number appears in your order confirmation email. Enter it into Paxlo and you're done. If the seller didn't provide a tracking number, most EasyGet shipments can be found by your order ID or phone number used at checkout. Paxlo's search feature handles both.
For international orders coming into Ukraine, EasyGet often takes over at the border. You'll see a handoff status in tracking where the international carrier (like DHL or UPS) stops and EasyGet begins local delivery. Paxlo displays this transition clearly, so you know when to expect your package.
Check Paxlo first. A delay usually shows up as 'In Transit' longer than expected or a status stuck at a regional hub. This often means weather, high volume, or a minor logistical hiccup, not a lost package. EasyGet rarely loses items, but it happens. If your package hasn't updated in 24 hours and the expected delivery date has passed, use Paxlo's 'Contact Carrier' feature to file an inquiry directly with EasyGet. Have your tracking number ready.
Many EasyGet shipments end at one of their pickup points instead of your door. Paxlo tells you which location your package arrived at and the pickup deadline, usually 5-7 days. The app shows the address and hours, so you can plan a visit. Some points are 24/7 lockers, others are staffed during business hours. Paxlo makes that distinction clear.
Enable notifications in Paxlo so you never miss an update. Turn on SMS alerts if you want a backup notification method for critical shipments. Regularly check the app if you're expecting multiple packages, especially during holiday sales when EasyGet's network gets busy. Save your frequent tracking numbers or link your email account so Paxlo auto-imports new shipments from order confirmations.
Open Paxlo and tap the '+' button to add a new shipment. Enter your EasyGet tracking number, which you'll find in your order confirmation email. If you have the tracking number from an invoice or order receipt, that works too. Paxlo instantly connects to EasyGet's system and displays your current status. You can also link your email to automatically import EasyGet shipments.
When EasyGet first receives your package from the seller or pickup point, it scans it and shows 'Accepted' or 'Received'. This status typically lasts 1-4 hours while the package is sorted into the correct delivery route. During peak times like holidays or weekends, sorting can take longer. Once sorting is complete, the status changes to 'In Transit' or 'On the Way'. Paxlo will notify you of this change in real-time.
Packages can sit at regional hubs for 12-36 hours during normal operations while waiting for the next delivery truck. This isn't unusual. However, if your package hasn't moved in over 48 hours and is past the expected delivery date, contact EasyGet directly. Use Paxlo's 'Contact Carrier' button to send an inquiry or call their customer service with your tracking number. They can check the physical status of your item. Bad weather, vehicle breakdowns, or staffing issues sometimes cause delays, but EasyGet usually resolves them quickly.
Most redirects depend on your package's status. If it's still at a sorting hub and hasn't left for delivery, EasyGet can often reroute it to a different address or pickup point. However, once it's on a delivery truck heading your way, changes become harder. Contact EasyGet as soon as possible through Paxlo's carrier contact feature or their phone line. Provide your tracking number and the new address. EasyGet will try to accommodate you, but same-day changes rarely work. Plan for a possible delay of 1-2 extra days if rerouting is approved.
EasyGet typically holds packages at pickup points for 5-7 days before returning them to the sender. If you see a notification that your package arrived at a pickup location, collect it within that window. The exact deadline appears in Paxlo when the status changes to 'Ready for Pickup'. Some pickup points (especially parcel lockers) may have different retention periods. Check the location details in the app for specific hours and policies. After expiration, the item goes back to the sender and you'll need to arrange reshipment.
First, ensure notifications are enabled in Paxlo's settings for this specific shipment or for all shipments. Check that your phone's notification permissions allow Paxlo to send alerts. Second, verify your tracking number is correct by checking your order confirmation email. If the number is wrong, Paxlo won't find the package. Third, EasyGet sometimes batches updates, so notifications might arrive in groups rather than individually. If you haven't seen any update in 24 hours, manually refresh the tracking by pulling down in the app. If it still shows no updates and it's been 48 hours since shipment, contact EasyGet support through Paxlo.
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