United States
Track ePost Global packages from China to the US with real-time updates. Get instant delivery notifications and manage all your international shipments in Paxlo…
ePost Global operates as a specialized logistics bridge connecting Chinese e-commerce sellers with American consumers. Founded in 2010, this carrier focuses exclusively on cross-border parcel delivery, handling millions of lightweight packages annually from marketplaces like AliExpress, DHgate, and Banggood. Unlike traditional postal services, ePost Global streamlines the complex journey from Chinese warehouses to USPS delivery networks, offering sellers affordable rates while maintaining reasonable transit times.
The company maintains sorting facilities in major Chinese export hubs including Shenzhen, Guangzhou, and Shanghai. Once parcels arrive in the United States, ePost Global transfers them to USPS for final delivery. This hybrid model keeps shipping costs low for budget-conscious online shoppers while providing tracking visibility throughout the journey.
Understanding the ePost Global delivery process helps set realistic expectations for your package arrival. The journey typically unfolds in three distinct phases, each with its own tracking characteristics.
Your package begins at a Chinese fulfillment center where the seller prints an ePost Global label. The parcel moves through domestic Chinese logistics networks to an international sorting facility. During this phase, tracking updates may appear sporadic as packages consolidate with others heading to the same destination country. Expect to see statuses like "shipment information received" or "departed from facility" during this stage.
The second phase involves international air transport. ePost Global uses commercial flights rather than dedicated cargo planes, which explains why tracking can pause for several days. Your package isn't lost; it's simply in transit across the Pacific. Once it lands at a US port of entry like Los Angeles, San Francisco, or New York, customs processing begins. This clearance step typically takes one to four days depending on inspection workload.
The final phase starts when USPS accepts the package from ePost Global. A new USPS tracking number may generate, though often the original ePost Global number continues working in the USPS system. Domestic delivery usually completes within three to seven business days after customs clearance, following standard USPS First Class or Priority Mail timelines.
Paxlo eliminates the frustration of checking multiple carrier websites by consolidating ePost Global tracking into one interface. The app automatically detects when your package transfers from ePost Global to USPS, updating the status without requiring manual intervention. You see the complete journey from Chinese origin to your doorstep without switching between tracking systems.
The app works particularly well for ePost Global shipments because it handles the tracking complexity inherent in international logistics. Many customers lose track of packages during the carrier handoff or customs processing. Paxlo maintains continuous monitoring even when the official ePost Global website shows no updates for days.
Total delivery time from order placement to doorstep delivery typically ranges from 15 to 35 business days for ePost Global shipments to the United States. Several factors influence where your specific package falls within this range.
Geography plays a significant role. West Coast destinations like California, Oregon, and Washington receive packages faster due to proximity to Pacific entry ports. A Los Angeles address might see delivery in 18 to 25 days, while a rural address in Maine could take 28 to 35 days. Urban centers generally experience faster processing than remote areas because USPS prioritizes high-density routes.
Seasonal volume dramatically affects speed. November through January sees massive shipment increases due to holiday shopping, Singles Day sales, and Chinese New Year. Packages shipped during these peak periods may add five to ten days to standard delivery windows. Conversely, shipping during February through April often yields faster results with lighter network congestion.
Customs processing introduces the most unpredictable variable. Most packages clear within 24 to 48 hours, but random inspections can extend this to a week. Packages containing electronics, cosmetics, or supplements face higher inspection rates. The declared value also matters; shipments valued over $800 require formal customs entry, adding processing time.
Standard ePost Global tracking through their website offers basic status updates, but gaps frequently appear during international transit and carrier handoffs. Paxlo fills these gaps by querying multiple data sources and presenting unified tracking information.
International shoppers particularly benefit from Paxlo's ability to decode complex tracking statuses. Terms like "handed over to forwarding agent" or "awaiting customs clearance" get translated into plain language with context about what happens next and typical wait times for each stage.
Save your ePost Global tracking number immediately after receiving it from the seller. These numbers typically follow formats like LB123456789CN or RN123456789CN, with two letters at the beginning, eight or nine digits in the middle, and CN at the end indicating Chinese origin. Add this number to Paxlo within 24 hours of receiving it to start monitoring from the earliest shipping stage.
Patience proves essential with ePost Global shipments. The service prioritizes cost savings over speed, making it ideal for non-urgent purchases. If you need an item within two weeks, choose expedited shipping options from the seller rather than economy methods that use ePost Global. Budget an extra week beyond the estimated delivery date before contacting sellers about delays.
Watch for the USPS handoff notification in Paxlo. Once this occurs, your package follows domestic delivery timelines and may arrive within days. If tracking shows USPS acceptance but no movement for 48 hours, check the USPS website directly using your original tracking number. Occasionally, USPS scans packages without updating third-party systems immediately.
Most ePost Global delivery issues resolve themselves with time. The carrier specializes in economy shipping where extended transit periods are normal, not exceptional. Paxlo helps reduce anxiety by providing context for each tracking status and alerting you to genuine problems versus routine delays.
Typical delivery time ranges from 15 to 35 business days depending on your location and seasonal factors. West Coast addresses usually receive packages in 18 to 25 days, while East Coast and rural destinations may take 25 to 35 days. Peak shopping seasons like November and December can add five to ten additional days due to increased volume.
Tracking gaps of five to ten days are common during international air transport and customs processing. Your package is likely in transit or awaiting inspection rather than lost. Updates typically resume once the package enters the USPS network after clearing customs. Use Paxlo to monitor for the customs clearance and USPS acceptance scans, which indicate your package is progressing normally.
Yes, your original ePost Global tracking number usually continues working in the USPS system after handoff. Paxlo automatically tracks this transition and pulls updates from both carriers without requiring you to enter a second tracking number. In some cases, USPS generates a new tracking number starting with 92 or 94, which Paxlo will display alongside your original number.
This status indicates your package has been processed at a Chinese sorting facility and is awaiting placement on an international flight. It's one of the longest status phases, often lasting seven to fourteen days. The package isn't stuck; ePost Global consolidates many parcels before sending them to the US to minimize costs. Your next update will typically show arrival at a US port of entry.
ePost Global doesn't offer direct consumer support since they contract with sellers, not individual buyers. Contact the original seller through the marketplace where you made your purchase. Most sellers will investigate with ePost Global on your behalf or issue a refund if the package exceeds the guaranteed delivery window. Check your Paxlo tracking history to provide the seller with specific status updates and dates.
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Paxlo supports all standard ePost Global tracking formats including those starting with LB, RN, LP, and other letter combinations followed by numbers and ending in CN. Simply paste your tracking number into the app and it will automatically detect ePost Global as the carrier. The app works for both iOS and Android devices, tracking packages from initial shipment through final USPS delivery.
Customs holds lasting more than seven days may require action. Check your Paxlo app for specific status messages. If customs requests additional information or duty payment, USPS will send you a notice by mail or email. Most holds resolve automatically within three to five days. If tracking shows no movement after ten days at customs, contact USPS International Inquiry Service with your tracking number for investigation.
