
United Kingdom
Track EVRi parcels instantly with Paxlo. Real-time updates for UK deliveries from Europe's largest parcel carrier.
EVRi is the UK's leading parcel delivery network, handling over 1 billion parcels annually. Formerly known as Hermes, the company rebranded in 2022 to reflect its evolution into a modern, integrated logistics provider serving millions of UK consumers and businesses. With a network spanning urban centres and rural areas alike, EVRi remains the go-to carrier for e-commerce retailers, marketplaces, and small businesses across Britain.
Operating across the UK and Europe, EVRi combines its extensive parcel network with advanced tracking technology. The company employs over 40,000 people and maintains thousands of access points, making it genuinely convenient for customers to send and receive packages wherever they are.
EVRi dominates the UK parcel market as a trusted alternative to Royal Mail and other major carriers. The company invests heavily in automation and last-mile innovation, ensuring faster delivery times and better accuracy. For shoppers, this means your parcels arrive reliably. For businesses, it means scalable logistics at competitive rates.
The rebranding from Hermes to EVRi represented a strategic shift toward sustainability and service excellence. Today, EVRi operates one of the cleanest logistics networks in Europe, with electric vehicles and renewable energy playing key roles in operations.
Whether you're ordering from a major retailer or a small independent seller, there's a good chance your parcel will travel via EVRi at some point. The carrier's flexibility means delivery can go to your home, workplace, or nearest locker point, giving you genuine control over where your packages arrive.
Paxlo automatically syncs with EVRi's tracking system, pulling real-time delivery updates straight to your phone. No more logging into multiple websites or searching for tracking numbers. When you receive a shipment from any retailer using EVRi, simply add the tracking number to Paxlo and monitor progress in seconds.
The app displays everything you need to know: current package location, estimated delivery date, delivery instructions, and any delays or exceptions. You'll receive push notifications when your parcel is out for delivery, notifying you it's arriving today. This eliminates the guesswork and keeps you informed without constant checking.
Most users appreciate Paxlo's simplicity. You don't need to remember tracking numbers or visit different websites for each carrier. Everything syncs automatically based on your order emails, and you manage all your deliveries from one dashboard.
If your EVRi parcel gets stuck or delayed, Paxlo shows you exactly what's happening. The tracking data updates as the parcel moves through the network, and any exceptions are flagged immediately. If there's a problem, you can contact EVRi directly with your reference number, or contact the retailer who sent it.
EVRi's customer service is accessible via phone, email, and their website. Paxlo provides everything you need to escalate issues quickly, including accurate tracking history and timestamps that can help resolve disputes.
Paxlo was built specifically for people who receive multiple parcels. Whether you're an online shopper receiving 5 packages a week or a small business managing customer returns, the app keeps you organized and informed. With EVRi integration, you get the same speed and reliability the carrier is known for, with the convenience of smartphone tracking that actually works.
Download Paxlo on iOS or Android today. Track your EVRi parcels, manage other carriers, and take back control of your deliveries.
Open Paxlo and tap the plus icon to add a new parcel. Paste your EVRi tracking number or barcode and the app will immediately pull live data from EVRi's network. You'll see the current location, estimated delivery date, and any updates. Paxlo will also add EVRi parcels automatically if they're included in order confirmation emails from your email provider.
EVRi tracking numbers usually appear on your receipt or in the retailer's order confirmation. Make sure you're copying the full 13 or 16-digit number correctly, with no extra spaces. If the parcel was shipped very recently, it may not have entered EVRi's system yet. Try again after a few hours. If it's still not working, contact the retailer who sent it to verify the tracking number is correct.
Yes. Paxlo sends a push notification the moment EVRi marks your parcel as 'out for delivery' that day. You'll get the alert directly to your phone, so you don't have to keep checking manually. This is one of the most useful features, especially if you're out and need to arrange to be home or divert the parcel to a locker.
Paxlo will display the exact address and opening hours of the location where your parcel is waiting. You'll see whether it's at a Pudo locker, ParcelShop, supermarket, or convenience store. The tracking status will clearly show 'parcel held at pickup point' so you know you need to collect it rather than wait for home delivery.
If you're returning an item and the retailer uses EVRi for the return, you can track it in Paxlo just like any other shipment. Add the return shipping label number and monitor your parcel as it goes back to the seller. Some retailers include the return label in the original package email, which Paxlo can pick up automatically.
EVRi is the new name for Hermes as of 2022. The tracking system, network, and service remain the same from a customer perspective. Paxlo supports both old Hermes tracking numbers and new EVRi numbers seamlessly. There's no difference in functionality, just the branding and company direction has shifted toward sustainability and modern logistics.