Vietnam
Track GHN (Giao Hàng Nhanh) packages in real-time with Paxlo. Fast Vietnamese delivery with instant notifications and live location updates.
Giao Hàng Nhanh, or GHN, is Vietnam's largest same-day and next-day delivery network. Founded in 2013, the company transformed Vietnamese logistics by introducing fast, affordable delivery to cities across the country. Today, GHN handles millions of shipments monthly and serves as the backbone for e-commerce operations from platforms like Shopee, Lazada, and independent sellers.
GHN operates one of Southeast Asia's most extensive distribution networks. The company owns regional hubs, local sorting centers, and delivery stations in every major city. This infrastructure lets them promise same-day delivery in Ho Chi Minh City and Hanoi, and next-day service to provinces within 500km.
GHN offers multiple delivery tiers to match different sender needs and budgets. Whether you're shipping a single item or managing bulk orders, GHN's service menu covers most scenarios.
GHN's strength lies in speed and reliability within Vietnam's major metros. Their pickup network includes convenience stores, partner shops, and direct collection from sellers. This accessibility makes GHN the go-to choice for small business owners and frequent online shoppers.
Paxlo integrates directly with GHN's tracking system, pulling live shipment data and displaying it in a clean, mobile-first interface. When you add a GHN tracking number to Paxlo, the app instantly connects to their servers and shows you exactly where your package is.
The integration captures every milestone: pickup at the merchant, arrival at sorting hubs, out for delivery, and final handoff to the recipient. You get real-time notifications for status changes, so you're never wondering if your delivery has moved. Paxlo consolidates all your GHN orders in one place, whether you track one package or dozens.
For frequent online shoppers in Vietnam, Paxlo saves the frustration of jumping between GHN's website, SMS notifications, and merchant order pages. The app centralizes tracking and lets you see your entire incoming package queue at a glance.
GHN offers basic tracking through their website and mobile app, but Paxlo adds critical features that the carrier's own tools don't provide. You get multi-carrier support, batch tracking for multiple orders, and alerts without installing a new app for each shipping company.
Paxlo's notification system is more reliable than SMS updates alone. The app ensures you never miss a delivery attempt or status change. The clean interface strips away unnecessary complexity, showing only what matters: where your package is and when it'll arrive.
Understanding GHN's typical delivery workflow helps you interpret tracking updates correctly. Here's what to expect when you ship via GHN.
Same-day deliveries in Hanoi and Ho Chi Minh City skip several steps and move directly from pickup to delivery queue. Next-day shipments to provinces follow the full workflow, usually departing their origin hub by evening and arriving in the destination city by late morning.
GHN's reputation rests on meeting their promised delivery windows. Same-day delivery in metro areas is reliable when orders are placed before the 2 PM cutoff. Next-day service to provinces operates on fixed schedules, so tracking status updates align with those schedules.
Weather, traffic, and peak season volumes do cause occasional delays. Typhoon season and the Lunar New Year period see increased delivery times. Paxlo's tracking updates keep you informed about these real-world factors, so you can adjust your expectations accordingly.
Paxlo works seamlessly with GHN's tracking API, so you're always seeing current data. Unlike manually refreshing a website, Paxlo pulls updates automatically and alerts you when something changes.
GHN's impact on Vietnamese e-commerce cannot be overstated. Before GHN, getting a package across Saigon took days and cost a small fortune. By introducing affordable same-day delivery, GHN made online shopping viable for everyday purchases, not just specialty items. This shift enabled the explosion of e-commerce in Vietnam over the past decade.
The company's network density and operational efficiency set them apart from competitors. GHN invests heavily in automation at sorting centers and driver training programs. This commitment to quality is why major platforms trust GHN to fulfill customer orders reliably.
Tracking your GHN shipments on Paxlo takes seconds. Download the app from iOS or Android, paste your GHN tracking number into the search box, and hit track. Paxlo automatically detects the carrier and fetches live data. You'll immediately see your package's current status, estimated delivery time, and upcoming checkpoints.
Once tracked, GHN shipments stay in your Paxlo dashboard with real-time updates. The app groups orders by carrier and status, so you can see at a glance which packages are arriving today, which are in transit, and which have already been delivered. For Vietnamese shoppers managing multiple orders weekly, this organization is invaluable.
Your GHN tracking number appears in the order confirmation email from the seller, on the merchant's website under your account, or on the receipt if you shipped the package yourself. It's usually a 10-11 digit number starting with GHN or a shorter alphanumeric code. Check your email's promotions or spam folder if you can't find the confirmation message. Most sellers include the tracking number in the package if you're picking it up.
A delay in the first tracking scan usually means the package hasn't reached a GHN facility yet. If you ordered within the last few hours, the merchant may still be holding it before pickup. For next-day services, GHN picks up shipments during set windows, often once per day at smaller partners. If 24 hours have passed since you placed the order and there's no pickup scan, contact the seller to confirm they actually handed the package to GHN. Occasionally, packages labeled with GHN tracking numbers aren't physically shipped to GHN immediately.
When Paxlo shows 'out for delivery', your GHN package is on the driver's vehicle and headed to your address. The driver is making stops along a route and will reach your location within the timeframe shown in the app. For same-day deliveries, this can happen within an hour or two. For next-day services, 'out for delivery' typically appears early morning, and the package should arrive by afternoon. You can't hold a package once it's out for delivery, but you can check the map view in Paxlo to see the driver's approximate location.
Paxlo doesn't directly reschedule GHN deliveries, but Paxlo shows you contact information for GHN's customer service. Most drivers can reschedule if they haven't arrived yet, though the process usually involves calling GHN directly or contacting the merchant. If you're not home when the driver arrives, GHN typically attempts delivery again the next day for free. Some GHN orders allow recipients to request a specific time window during checkout, which appears in tracking updates. Check your order confirmation for any pre-arranged delivery options.
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GHN's same-day service in Ho Chi Minh City and Hanoi typically takes 4 to 6 hours from pickup to delivery. This assumes the order is placed before the 2 PM cutoff for same-day processing. If you order after 2 PM, your package is queued for next-day delivery instead. The exact time depends on distance, traffic, and driver route density. Paxlo shows the estimated delivery window for your specific package, refined as the driver moves closer to your area. Peak shopping days like 11.11 or 12.12 may add 1-2 hours to same-day estimates due to volume.
First, check Paxlo's tracking to confirm the actual status, as perceived delays sometimes reflect miscommunication about cutoff times or service type. If your package is overdue beyond the estimated window shown in Paxlo, take a screenshot of the tracking data and contact GHN customer service with your tracking number. Provide the merchant's order confirmation and the expected delivery date. GHN usually compensates late deliveries with credits or refunds. For orders within Vietnam, expect a response within 24 hours. If the seller made the shipping choice, they may be liable for the delay depending on terms agreed upon.
