GigaCloud Technology is a US-based logistics and supply chain platform that specializes in B2B shipping, warehousing, and fulfillment services. The company bridges the gap between manufacturers and retailers by offering flexible, on-demand logistics solutions. Founded to address inefficiencies in traditional supply chains, GigaCloud has become a key player in connecting global suppliers with businesses of all sizes.
The company operates across multiple continents and handles millions of shipments annually. GigaCloud's model differs from traditional carriers because it focuses on asset-light logistics, meaning they partner with existing transportation networks rather than owning fleets. This approach lets them offer competitive rates and flexible shipping options without the overhead of massive infrastructure.
GigaCloud targets mid-market and enterprise businesses that need reliable, scalable shipping without committing to dedicated carriers. Their technology platform integrates with major e-commerce platforms like Amazon, Shopify, and WooCommerce, making it easy for merchants to automate their fulfillment workflows.
In the United States, GigaCloud operates as a 3PL (third-party logistics) provider, competing alongside companies like Flexport and Roadie. The US logistics market relies heavily on companies that can aggregate freight, optimize routes, and provide visibility into shipments. GigaCloud fills this niche by combining technology, pricing flexibility, and reliable partner networks.
The company has expanded rapidly because US businesses increasingly demand transparency and control over their supply chains. Rather than being locked into long-term contracts with traditional carriers, shippers want options. GigaCloud's API-first approach allows businesses to build shipping logic directly into their operations, adjusting on the fly as demand changes.
Paxlo connects directly to GigaCloud's tracking systems, pulling live shipment data into a single app. Instead of logging into multiple carrier portals or checking different platforms for each shipment, users see all their GigaCloud deliveries in one place.
For B2B users managing multiple shipments daily, Paxlo eliminates the friction of checking different systems. GigaCloud customers can monitor fulfillment, spot bottlenecks, and respond faster to customer inquiries about delivery status.
GigaCloud serves businesses that move significant volumes. For operations teams, logistics managers, and fulfillment coordinators, visibility is critical. Paxlo solves a real problem: GigaCloud's web dashboard is powerful but clunky on mobile. Sales reps in the field, warehouse managers on the dock, and logistics coordinators need tracking data without pulling out a laptop.
Mobile tracking changes workflow efficiency. A warehouse supervisor can confirm a shipment is loaded without walking back to the office. A customer service rep can answer tracking questions immediately instead of putting customers on hold. These small improvements compound into faster operations and better customer experience.
GigaCloud also handles complex shipments: pallets crossing state lines, freight with multiple stops, international orders with customs. Paxlo keeps all this information accessible and searchable, making it easy to audit shipments weeks later or investigate lost deliveries.
Adding your GigaCloud account to Paxlo takes minutes. Link your credentials, select which shipments you want to track, and Paxlo automatically pulls data from GigaCloud's API. Updates flow in real-time, and you'll get push notifications for key events like pickup confirmation or delivery attempts.
The app works on iOS and Android, so whether you're using an iPhone or Android phone, you get the same functionality. Bookmarking frequent tracking numbers or setting up alerts for specific shipments lets you stay focused on what matters most.
Yes. Paxlo supports tracking for GigaCloud's LTL, FTL, and parcel shipments. Link your GigaCloud account in Paxlo's settings, and all active shipments will appear in your tracking dashboard. Real-time updates pull directly from GigaCloud's systems, so you'll see status changes as they happen.
Tracking data syncs immediately after you link your account. Once linked, Paxlo checks GigaCloud for new and updated shipments every few minutes. Most users see shipment status changes within 5 to 10 minutes of when they occur in GigaCloud's system. For time-sensitive operations, this near-real-time visibility prevents missed handoffs or delayed responses.
Absolutely. You can set up push notifications for specific tracking events, like when a shipment is picked up, out for delivery, or marked as delivered. You can also configure alerts for exception statuses, like if a shipment is delayed or a delivery attempt fails. This keeps your team informed without requiring them to manually check the app.
Paxlo tracks GigaCloud shipments as long as GigaCloud provides tracking data for them. For cross-border shipments, Paxlo displays customs status, expected delivery dates, and any holds or additional documentation needed. If your shipment moves through multiple carriers as part of GigaCloud's network, Paxlo shows the journey across all legs.
First, confirm your GigaCloud account is linked in Paxlo's settings and that you're using the correct credentials. Some newly created shipments take a few minutes to appear in GigaCloud's tracking system, so refresh Paxlo after a few minutes. If the shipment still doesn't appear, check that the tracking number format matches what GigaCloud uses. If you're still having trouble, GigaCloud support can confirm the shipment exists and is set up for tracking.
Paxlo displays historical tracking data for delivered and completed shipments, depending on how long GigaCloud retains tracking records. You can search for past tracking numbers to view their journey and delivery proof. This is useful for reconciliation, customer service follow-ups, or investigating discrepancies in your shipping history.
Download Paxlo and track all your packages in one place. Free, fast, and trusted by 50,000+ users worldwide.
