China
Track HSD Express shipments in real-time with Paxlo. Fast courier delivery across China with instant notifications and live location updates.
HSD Express is a major courier service operating throughout mainland China, specializing in parcel delivery for e-commerce businesses, retailers, and individual shippers. Founded to meet the explosive growth in online shopping across the country, HSD has built a reputation for reliable point-to-point delivery at competitive rates. The company operates one of China's largest sortation networks, with sorting facilities in over 100 cities and thousands of pickup and delivery points.
Unlike some larger carriers that focus on long-haul logistics, HSD concentrates on last-mile efficiency and speed within China's domestic market. This specialization has made the carrier popular with smaller online sellers and businesses that need fast, affordable delivery without the premium pricing of top-tier competitors.
China's logistics sector has transformed dramatically over the past two decades. HSD emerged during this boom period, positioning itself as a challenger carrier that could offer speed and service quality at lower costs than established players. The company handles millions of parcels daily, from small consumer packages to business shipments, making it a critical player in the country's e-commerce infrastructure.
HSD's growth has tracked alongside the rise of platforms like Taobao, JD.com, and Pinduoduo. As Chinese online shopping continued to accelerate, HSD built out its network rapidly, recruiting delivery partners and investing in sorting automation to handle volume increases. Today, the carrier is one of the top five express services by parcel volume in China.
HSD's service quality varies slightly by region, with faster, more reliable delivery in urban areas where the company has denser networks. In less developed areas, delivery times can be longer, but coverage remains broad across all provinces.
Paxlo integrates with HSD Express, allowing you to monitor your parcel's journey from pickup through final delivery. When you add an HSD tracking number to the app, Paxlo pulls real-time location and status updates directly from HSD's systems. You don't have to visit HSD's website separately or navigate through Chinese language interfaces if you're not comfortable with the language.
The app displays each scan point along your parcel's route, showing when it arrives at sorting facilities, departs for the next hub, and reaches your local delivery station. Delivery estimates update automatically as the shipment progresses, so you always know roughly when to expect your package.
Paxlo's interface is designed for speed. Instead of hunting for a tracking number and waiting for a website to load, you scan the barcode on your shipping label or paste the tracking number once. The app then delivers updates to your phone automatically, whether you're home, at work, or traveling.
HSD's delivery speed depends on the service tier you choose and your parcel's origin and destination. Standard express typically arrives within 2-4 business days for inter-city shipments. Same-day options are available in Beijing, Shanghai, Guangzhou, and other major hubs if you ship early in the morning. Economy delivery takes longer, usually 5-7 days, but costs significantly less, making it popular for non-urgent orders.
Weekend and holiday delays are common throughout China's logistics network. HSD operates on Chinese holidays but delivery performance often slows during peak periods like Chinese New Year, National Day, and Double Eleven shopping festivals. Paxlo's tracking updates will show if your shipment is delayed, letting you know whether it's a normal queue time or an actual problem.
HSD competes with carriers like YTO Express, ZTO Express, SF Express, and others. Compared to SF Express, HSD is more budget-friendly but slightly slower. Compared to YTO and ZTO, HSD often offers better reliability in second and third-tier cities. The choice between carriers often depends on which offers the best rates for your route or which services your seller partner has negotiated.
From a tracking perspective, Paxlo treats all carriers equally, displaying updates with the same clarity and speed. Whether your package moves via HSD, YTO, or any other supported carrier, you get consistent, real-time visibility.
If your HSD shipment shows as stuck or delayed, Paxlo highlights the issue so you can investigate. Common reasons include address errors, regional weather disruptions, customs holds (for international parcels), or peak season congestion. The app's exception handling feature lets you flag the problem and sometimes initiates contact with HSD support directly.
If your tracking number isn't recognized, verify you've entered it correctly. HSD tracking numbers are typically 13 digits. If the shipment was just created, it may take 2-4 hours to appear in HSD's system. If it's been longer and the number still won't load, contact the seller to confirm they actually shipped via HSD and that the number is accurate.
If you regularly ship via HSD for business purposes, Paxlo's batch tracking feature saves time. Upload multiple tracking numbers at once, and the app will monitor all shipments, alert you to any exceptions, and provide delivery confirmation records. This is especially useful for sellers managing dozens of daily orders or businesses coordinating wholesale deliveries.
The app's search and filter functions let you sort shipments by date, status, or destination, making it easy to pull reports for accounting, customer service, or dispute resolution. If a customer claims they never received a package, you can quickly show proof of delivery from Paxlo's historical records.
Open Paxlo and tap the plus icon to add a new shipment. Enter your HSD tracking number in the search box, or use your phone's camera to scan the barcode on your shipping label. Paxlo will automatically detect it's an HSD shipment and fetch the latest tracking information. You can also paste tracking numbers from emails or texts if you have them saved.
HSD tracking numbers don't appear in the system immediately after a shipment is created. It typically takes 2-4 hours for the parcel to reach the first sorting facility and generate a tracking record. If it's been longer than that and still showing no results, double-check that the tracking number is correct (13 digits) and hasn't been mixed up with another carrier. Contact the seller if you suspect the wrong tracking number was provided. Occasionally, HSD's system has temporary outages, so try again after a few minutes.
Yes. Once you add your HSD tracking number to Paxlo, the app automatically sends push notifications for key events like 'out for delivery,' 'delivered,' and any exceptions or delays. You can customize notification settings in the app to choose which types of alerts you want to receive and turn on/off notifications for specific shipments. Most users keep all notifications enabled so they don't miss their delivery window.
'At facility' means your parcel has arrived at a sorting hub or distribution center and is being processed. Workers are scanning it, organizing it with other packages heading to nearby destinations, and loading it onto the next transport vehicle. 'In transit' means it's on a truck or vehicle moving toward the next facility or your local delivery station. These are normal, expected statuses. Your package is moving in the right direction. Actual delivery usually happens within 1-2 days once it reaches your local delivery station.
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Standard HSD express delivery typically takes 2-4 business days for shipments within China's major city centers, and 3-5 days for regional delivery. Economy service takes 5-7 days but costs less. Same-day and next-day options are available only in select tier-1 cities if you ship before a certain morning cutoff time, usually 10 or 11 AM. Weekends and Chinese holidays slow down the entire network, so shipments during those periods may add 1-2 extra days. Paxlo's estimated delivery date updates as your parcel moves, so you always see the current expected arrival.
First, check Paxlo to see the latest status and any exception notes. If the shipment is stuck at a facility with no recent scans, there's likely a handling issue or address problem. Use Paxlo's support feature to file a report with HSD, which will trigger an investigation. If the package is several days overdue with no movement, contact the seller or shop you purchased from and ask them to file a claim with HSD directly, as they are the official shipper. Keep the Paxlo tracking history as proof of the delay. Most lost packages within China are found within 5-7 days of a claim being filed.
