United States
Track i-Parcel international shipments with real-time updates in Paxlo. Get instant notifications when your cross-border packages clear customs and move closer…
i-Parcel operates as a cross-border ecommerce logistics provider serving retailers shipping internationally from the United States. Founded in 2007 and later acquired by UPS in 2014, i-Parcel built its reputation by simplifying international shipping for American online retailers who needed a reliable way to reach customers in over 100 countries. The company handles everything from customs clearance to final delivery, acting as an intermediary between US merchants and international postal services.
Unlike traditional carriers that simply transport packages, i-Parcel specializes in the complex logistics of cross-border commerce. They calculate landed costs, handle duty and tax collection, and coordinate with local postal services in destination countries. This makes them particularly valuable for mid-size retailers who want to sell globally without building their own international logistics infrastructure.
When you order from a US-based online store that uses i-Parcel, your package follows a specific international routing pattern. The retailer ships your order to an i-Parcel consolidation facility in the United States. From there, i-Parcel processes customs documentation, applies the appropriate shipping labels, and hands off your package to partner carriers for international transport and final delivery.
The tracking process involves multiple handoffs, which is why having a unified tracking app becomes essential. Your package might show an i-Parcel tracking number initially, then switch to a local postal tracking number once it enters your country. Paxlo automatically follows these transitions, eliminating the frustration of manually checking multiple carrier websites.
Paxlo connects directly to i-Parcel's tracking system to pull real-time shipment data into a single, easy-to-read timeline. Instead of visiting separate websites for i-Parcel and your local postal service, you get one continuous tracking experience that shows every scan from origin to doorstep.
International shipping creates uncertainty. Packages cross borders, enter customs facilities, and transfer between carriers. Paxlo removes that uncertainty by consolidating all tracking data into one accessible location on your phone.
American ecommerce businesses face significant challenges when shipping internationally. Different countries have unique customs requirements, varying duty thresholds, and complex tax regulations. i-Parcel emerged as a solution specifically designed for these challenges, offering services that traditional carriers either didn't provide or made prohibitively expensive for smaller retailers.
For you as a shopper, this means US retailers can offer international shipping at competitive rates. The trade-off is that i-Parcel shipments typically take longer than premium international express services because they prioritize cost efficiency over speed.
i-Parcel tracking numbers usually begin with specific prefixes that identify them in the international shipping network. You might see formats starting with letters followed by nine digits and ending with US, or tracking numbers that match UPS formats due to the corporate relationship. When tracking shows your package has been transferred to a local carrier, that's normal and expected.
Packages often spend several days at i-Parcel facilities during the consolidation phase.This isn't a delay but rather part of their business model. They wait until they have enough packages heading to your region before dispatching an international shipment. This batch processing is what enables lower shipping costs.
Customs clearance represents another common pause point. Depending on your country and the package contents, customs processing can take anywhere from a few hours to several days. Paxlo shows you when your package enters customs and when it clears, giving you visibility into this often opaque process.
International packages benefit most from proactive tracking. Add your i-Parcel tracking number to Paxlo as soon as you receive it from the retailer. The app will immediately start monitoring for updates and can provide delivery estimates based on the destination country and current shipping patterns.
Enable notifications for customs events specifically. Knowing when your package clears customs tells you it's about to enter the final delivery phase. Some countries require recipient action for customs clearance, and Paxlo's timely alerts ensure you don't miss important notices that could delay delivery.
If you frequently order from US retailers shipping via i-Parcel, Paxlo's package history becomes valuable. You can see typical transit times for your location, helping you set realistic expectations for future orders. The app stores all your past shipments, creating a personal reference library of delivery performance.
i-Parcel delivery times typically range from 7 to 21 business days depending on your destination country and customs processing speed. Packages shipping to Canada often arrive in 7 to 10 days, while European and Asian destinations usually take 14 to 21 days. Paxlo provides estimated delivery dates based on your specific shipment route and historical performance data.
Extended periods without tracking updates usually occur during the consolidation phase at i-Parcel facilities or while packages are in international transit. i-Parcel batches shipments headed to the same region before dispatching them, which can create 3 to 5 day gaps between scans. Once your package arrives in your destination country, tracking updates become more frequent. Paxlo monitors continuously and notifies you immediately when new tracking information appears.
Yes, Paxlo automatically tracks i-Parcel packages even after they transfer to final-mile carriers like USPS, Canada Post, Royal Mail, or other national postal services. You don't need to manually find and enter a new tracking number. The app detects the carrier handoff and continues pulling updates from whichever carrier currently has your package, giving you uninterrupted visibility from origin to delivery.
Packages typically clear customs within 1 to 5 business days, but delays can occur if customs officials need additional information or payment. Check your email and phone for messages from customs authorities, as they may require you to provide documentation or pay duties. Paxlo shows you when your package entered customs, helping you determine if the delay is unusually long. If your package has been in customs for more than 7 days, contact i-Parcel customer service or the retailer who shipped your order.
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i-Parcel does not perform final delivery themselves. After handling international transport and customs clearance, they hand off packages to local postal services or regional carriers in your country for the last-mile delivery to your address. This is why your tracking information may show a transition from i-Parcel to a domestic carrier like USPS or your national postal service. Paxlo tracks this entire journey without requiring you to switch between different tracking systems.
Some i-Parcel shipments use UPS-format tracking numbers because UPS acquired i-Parcel in 2014 and integrated certain operations. However, i-Parcel also uses its own tracking number formats. Regardless of which format your tracking number follows, Paxlo recognizes both types and retrieves the correct tracking data. Simply add the number you received from your retailer, and the app handles the technical details automatically.
