Poland
Track InPost (PL) parcels and Paczkomaty locker deliveries in real time. Get instant notifications when your package arrives at your chosen pickup point.
InPost stands as Poland's largest and most recognizable parcel delivery network, revolutionizing how Poles send and receive packages. Founded in 1999, the company transformed the logistics landscape by introducing automated parcel lockers called Paczkomaty, which now number over 20,000 units across Poland alone. These bright yellow lockers have become a fixture in urban and suburban areas, positioned outside supermarkets, gas stations, and residential complexes for maximum accessibility.
The carrier serves millions of customers daily, handling shipments for major e-commerce platforms like Allegro, as well as international retailers shipping into Poland. InPost's infrastructure supports both domestic and cross-border deliveries, making it the backbone of Poland's booming online shopping economy. The company expanded internationally to the UK, Italy, France, and other European markets, but Poland remains its home base and largest operational area.
The Paczkomat system represents a departure from traditional home delivery. Instead of waiting for a courier, customers select a locker location during checkout. Once the package arrives, InPost sends an SMS and email with a unique pickup code. You simply enter this code at the locker touchscreen, the correct compartment opens automatically, and you retrieve your parcel. The entire process takes under a minute.
InPost also operates courier services for deliveries requiring signature or items too large for lockers. These couriers handle door-to-door shipments across Poland and manage the restocking and maintenance of the Paczkomat network.
InPost provides tracking numbers for every shipment, typically starting with a unique alphanumeric format. While the official InPost Mobile app offers tracking, Paxlo brings distinct advantages for users managing multiple carriers or preferring a unified tracking experience. Paxlo connects directly to InPost's tracking infrastructure, pulling real-time status updates as your parcel moves through sorting facilities and arrives at your selected Paczkomat.
Adding an InPost tracking number to Paxlo takes seconds. Open the app, tap the plus icon, paste or type your tracking code, and Paxlo automatically detects InPost as the carrier. The app then monitors your shipment continuously, sending push notifications at critical moments without requiring you to check manually.
InPost tracking provides granular visibility into your parcel's journey. Initial scans happen when the sender drops off the package, followed by updates as it moves through InPost's sorting hubs. Key status messages include confirmation when the parcel is out for delivery to a Paczkomat, arrival at the specific locker, and finally the pickup confirmation once you collect it.
Paxlo translates these technical status codes into plain language notifications. Instead of cryptic logistics jargon, you see clear messages like "Your package arrived at Paczkomat KRA123" or "Pickup code sent, ready for collection." This clarity eliminates confusion, especially for first-time users unfamiliar with automated locker systems.
Typical InPost delivery timelines run 24 to 48 hours for domestic Polish shipments between major cities, while rural or remote Paczkomat locations may add an extra day.Cross-border parcels entering Poland through InPost's international network take longer, usually 5 to 10 business days depending on origin country and customs processing.
The Paczkomat model solved chronic problems plaguing home delivery: missed deliveries due to work schedules, package theft from doorsteps, and the inconvenience of traveling to distant post office branches. InPost lockers sit within walking distance for most urban Poles, positioned strategically where people already go for daily errands.
Cost plays a major role too. InPost typically charges lower fees than premium courier services, making it attractive for both senders and e-commerce platforms. Many online stores offer free InPost Paczkomat shipping while charging for door delivery, incentivizing locker adoption. This price advantage combined with convenience created explosive growth, turning InPost into a verb in Polish internet culture where people say they'll "InPost" something the way Americans say "FedEx it."
Environmental considerations appeal to eco-conscious consumers. Centralized locker deliveries reduce the number of individual courier trips, lowering carbon emissions compared to scattered home deliveries. One courier van can stock multiple Paczkomaty in a single route instead of making dozens of individual stops.
Beyond basic tracking, Paxlo enhances your InPost experience through intelligent features. The app learns your delivery patterns, recognizing when you frequently use specific Paczkomat locations. It can suggest nearby alternative lockers if your preferred one reaches capacity, pulling location data to help you choose the most convenient option.
The notification system prevents missed pickups. Since Paczkomaty hold packages for limited periods, forgetting to collect on time means your parcel returns to the sender and you face reshipment hassles. Paxlo sends reminder notifications 24 hours before the pickup window expires, ensuring you never lose a package to timing issues.
For frequent online shoppers juggling multiple InPost deliveries simultaneously, Paxlo's overview screen shows all active parcels at a glance. Color-coded status indicators reveal which packages await pickup, which are in transit, and which delivered successfully. This bird's-eye view proves invaluable during holiday shopping seasons when tracking five or six parcels becomes the norm.
Open Paxlo and tap the add button, then enter your InPost tracking number, which you received via email or SMS from the sender. Paxlo automatically recognizes InPost format and begins monitoring your shipment. You'll get push notifications when the parcel reaches your Paczkomat and is ready for pickup. The app displays the pickup code and locker location directly in the tracking details.
Tracking delays occasionally happen during high-volume periods or with cross-border shipments stuck in customs. First, verify you entered the correct tracking number in Paxlo. If the number is valid but shows no movement for over 72 hours on domestic shipments, contact InPost customer service at 722 444 444 or through their website. For international parcels, delays up to a week can be normal during customs clearance.
Standard storage is 48 hours from the moment InPost sends your pickup code. Some retailers arrange extended 72-hour storage for specific promotions. After this window expires, the parcel automatically returns to the sender. Paxlo sends reminder notifications before your deadline, helping you avoid missed pickups. If you know you can't collect on time, contact the sender immediately to arrange alternative delivery.
Yes, Paxlo tracks InPost international parcels entering Poland from other European countries. Once the package crosses into Poland and InPost takes custody, tracking updates appear in the app. Initial international leg tracking depends on the origin carrier, but Paxlo often recognizes and tracks those segments too. You get unified tracking across the entire journey rather than switching between multiple carrier websites.
Check your spam folder first, as pickup codes sometimes filter incorrectly. Also verify the phone number and email address the sender used match your current contact information. If the code went to outdated details, you won't receive it. Visit the Paczkomat itself and use the touchscreen "Problems with parcel collection" option, entering your tracking number to retrieve the code. InPost customer service can also resend codes after verifying your identity.
Download Paxlo and track all your packages in one place. Free, fast, and trusted by 50,000+ users worldwide.
Paxlo requires internet connection to fetch updated tracking information from InPost's servers. However, once loaded, you can view previously downloaded tracking details offline. The app caches recent status updates, letting you check where your package was last scanned even without connectivity. Push notifications work whenever your device has internet access, whether through WiFi or mobile data.
InPost monitors locker capacity in real time. If your selected Paczkomat fills up before your parcel arrives, the courier automatically redirects to the nearest available locker. You receive updated location information via SMS and email, and Paxlo reflects this change in the tracking details. This rarely happens outside extreme peak periods like Black Friday or Christmas, as InPost actively manages locker availability.
