United Kingdom
Track InPost UK parcels in real-time with Paxlo. Get instant notifications, delivery estimates, and locker locations across the UK.
InPost is one of the UK's fastest-growing parcel delivery networks, offering both traditional courier services and its signature parcel locker system. Founded in Poland in 1999, InPost expanded into the British market around 2021 and has rapidly become a major player in last-mile logistics. Unlike traditional carriers, InPost combines flexible delivery options with a network of secure automated lockers, giving customers control over when and where they collect their packages.
The company operates thousands of InPost Lockers across the UK, from supermarkets and convenience stores to petrol stations and residential areas. This hybrid approach makes InPost attractive to both e-commerce retailers and individual customers who value convenience and flexibility.
InPost has positioned itself as the eco-friendly alternative to traditional couriers. Locker-based delivery reduces failed attempts, cuts down on redeliveries, and lowers carbon emissions. For retailers, this translates to fewer customer complaints and lower operational costs. For customers, it means more control and zero risk of a missed delivery.
Download Paxlo and track all your packages in one place. Free, fast, and trusted by 50,000+ users worldwide.
The Paxlo app works seamlessly with InPost's tracking system, pulling live data directly from their network. Whether your package is heading to a locker, your home, or being returned, you'll always know its exact status.
InPost has become a preferred choice for UK consumers and businesses for several key reasons. The locker network eliminates the frustration of missed deliveries, which remain one of the top complaints about UK courier services. Instead of coordinating redeliveries, you simply collect your parcel at a time that suits you, 24/7.
For online shoppers, this flexibility is a game-changer. You're no longer tied to a delivery window. Whether you're at work, in another town, or simply prefer not to be home, your parcel waits securely in a nearby locker. For e-commerce businesses, InPost's integration options and competitive pricing have made it an increasingly popular last-mile solution.
Security is another major advantage. InPost Lockers are weatherproof, vandal-resistant, and secured with individual access codes. There's no risk of a parcel left on your doorstep or porch. Many UK customers have switched from traditional couriers specifically because of locker delivery's reliability.
InPost has rolled out lockers in over 10,000 locations across the UK, with particularly dense coverage in major cities like London, Manchester, Birmingham, and Glasgow. New lockers continue to be installed in suburban and rural areas as the company expands.
You can find InPost Lockers at Tesco Extra stores, One Stop convenience shops, Post Office branches, Morrisons, Co-op locations, petrol stations, and dedicated parcel locker hubs. This widespread distribution means most UK residents have a locker within walking distance or a short drive.
Rural areas are still being served, though coverage is denser in urban zones. If you're in a remote location, InPost also offers standard door-to-door delivery as an alternative, so you're not locked into locker-only service.
Picture this: you've ordered from an online retailer, and they've chosen InPost as the carrier. The moment they hand the parcel to InPost, Paxlo can track it. You'll see it's been collected, sorted at InPost's regional hubs, and assigned to a specific locker near you. Paxlo sends you a notification with the locker address, the collection code, and how many days you have to pick it up.
On a different day, you're sending a return to a retailer. You've used InPost for the return label, and Paxlo tracks it for you. You'll see when your parcel is dropped off at the locker, collected by InPost, and handed back to the retailer for processing.
If something goes wrong, say your parcel is delayed or marked as undeliverable, Paxlo flags it immediately. You get context and next steps rather than a cryptic status message. This visibility helps you contact InPost's support team with accurate information, speeding up resolution.
Royal Mail, DPD, Hermes, and DHL also operate in the UK, each with different strengths. Royal Mail excels in rural delivery but has faced ongoing strikes and service delays. DPD and Hermes are strong on speed and tracking but still rely primarily on doorstep delivery. DHL dominates international shipping.
InPost's unique selling point is the locker network combined with flexible hours. It's not inherently faster than DPD or DHL, but it's more convenient for customers who aren't always home. For retailers, InPost's API and competitive pricing appeal to those running tight margins. The environmental angle also resonates with sustainability-conscious brands.
Paxlo lets you track all these carriers side by side, so you can see which ones deliver fastest, most reliably, or with the best customer experience across all your shipments.
To maximise your Paxlo experience with InPost, add your tracking numbers manually or connect via email integrations with retailers. Paxlo automatically pulls tracking data from InPost in real-time, so you're always seeing the latest status.
Enable push notifications so you're alerted the moment your parcel reaches an InPost facility or is ready for collection. Customise your notification preferences to avoid alert fatigue. If you order frequently, create separate tracking lists for different parcels or purchase channels so you can stay organized.
Use Paxlo's multi-carrier view to identify patterns in delivery performance. If one retailer consistently uses InPost and another uses DPD, you'll quickly see which service suits your lifestyle better. This data helps you make smarter shopping choices and request specific carriers at checkout when possible.
Paxlo tracks InPost parcels heading to EU countries and some international destinations, since InPost operates across Europe. Tracking visibility may be less detailed once a parcel leaves the UK and enters another carrier's network, depending on that country's parcel system. Paxlo will show you the last known status and any handoff points, helping you understand where your shipment is in its journey. For complex international routes, contact InPost directly for the most detailed updates.
