France
Track La Poste Colissimo packages with Paxlo. Get real-time delivery updates, instant notifications, and manage all your French shipments in one place.
La Poste Colissimo is the parcel delivery service operated by France's national postal service, La Poste. Established as a dedicated parcel solution, Colissimo handles millions of packages annually across France and internationally, serving both individual consumers and businesses. The service has become synonymous with reliable delivery throughout the French postal network, offering various shipping options from standard delivery to express and international services.
As France's leading postal operator, La Poste commands an unparalleled delivery infrastructure with over 17,000 contact points including post offices, parcel lockers, and partner pickup locations. Colissimo specifically focuses on parcels rather than letters, providing dedicated tracking capabilities and flexible delivery options that meet modern consumer expectations. The service extends beyond French borders, partnering with postal operators worldwide to facilitate international shipping.
Colissimo provides multiple delivery solutions tailored to different needs. Understanding these options helps you anticipate your package journey and know what to expect from your tracking information.
Each service tier generates tracking events that appear in real time when you monitor your package through Paxlo. The app aggregates these updates regardless of which Colissimo service was selected by the sender.
Paxlo connects directly to La Poste's tracking systems to retrieve the latest information about your Colissimo shipments. Instead of visiting multiple websites or juggling different tracking numbers, you add your Colissimo tracking code once and receive automatic updates as your package moves through the delivery network.
The tracking process is straightforward. Open Paxlo on your iPhone or Android device, tap to add a new package, and enter your Colissimo tracking number. The app immediately fetches the current status and begins monitoring for changes. Every time La Poste scans your package at a sorting center, pickup point, or during delivery, Paxlo captures that event and sends you a notification.
La Poste provides its own tracking website and mobile app, so why use Paxlo? The answer lies in convenience and consolidated tracking. Most people today receive packages from multiple carriers, not just Colissimo. You might have a Colissimo package from a French retailer, a Chronopost express delivery, and an Amazon shipment all arriving the same week. Paxlo eliminates the need to check three different apps or websites.
Paxlo's notification system is more responsive than email updates. While La Poste sends email notifications for major events, these can arrive late or get buried in your inbox. Paxlo delivers push notifications within minutes of a status change, ensuring you know immediately when your package is ready for pickup or requires your attention.
The app also handles tracking numbers intelligently.You can scan barcodes from shipping labels, paste tracking numbers from emails, or even let Paxlo automatically detect tracking codes from your email inbox. This removes the friction of manual entry and makes package management effortless.
Colissimo tracking numbers typically follow specific formats that identify the service type and origin. Domestic French shipments often use formats starting with two letters, followed by nine digits, and ending with FR (for example, 6A12345678901234). International shipments may use different letter combinations at the beginning, indicating the service class or origin country.
When you enter a tracking number in Paxlo, the app automatically recognizes it as a Colissimo shipment and queries the appropriate La Poste systems. You never need to manually select the carrier. This automatic detection works across dozens of carriers, making Paxlo genuinely universal for package tracking.
Understanding what each tracking status means helps you know exactly where your package stands. Colissimo uses several standard event descriptions that appear in Paxlo:
Paxlo displays these statuses in clear language and provides context about what each means for your delivery timeline. The app also highlights when action is required, such as picking up a package before the holding period expires.
Standard Colissimo Domicile delivery typically takes 48 hours within metropolitan France when shipped on a business day. Packages sent on Friday usually arrive Monday or Tuesday. Regional variations exist, with rural areas occasionally requiring an extra day. International Colissimo shipments vary widely based on destination, ranging from three days for neighboring European countries to two weeks or more for distant locations.
Paxlo helps manage these expectations by showing estimated delivery dates based on the service type and current tracking progress. If a package appears delayed compared to normal Colissimo patterns, the app highlights this so you can follow up with the sender or La Poste if necessary.
Open Paxlo and tap the add button, then enter your Colissimo tracking number or scan the barcode from your shipping notification. The app automatically detects that it's a La Poste shipment and begins tracking. You'll receive push notifications whenever the status changes, and you can view complete tracking history in the app at any time.
Tracking numbers typically activate within 24 hours of the sender creating the label. If your number shows no results, the package may not have been scanned into the La Poste network yet. Verify you entered the complete tracking number correctly, including all letters and digits. If the number still doesn't work after 48 hours, contact the sender to confirm they actually shipped the package.
Colissimo holds packages at Point Relais locations for 14 calendar days from the date they become available for pickup. Paxlo sends you a notification when your package arrives at the pickup point and will remind you as the holding period approaches its end. After 14 days, unreclaimed packages return to the sender.
Check with household members or neighbors who might have accepted the delivery. For apartment buildings, verify whether the package was left with building management or a concierge. If you still cannot locate it, contact La Poste customer service with your tracking number within 48 hours. For valuable items, the sender may have purchased insurance that covers lost deliveries.
Yes, Paxlo tracks Colissimo International shipments to and from France. You'll see tracking updates as the package moves through French customs and the La Poste network. Once the package leaves France, tracking continues through partner postal services in the destination country. The level of detail may vary depending on the destination country's tracking capabilities.
Download Paxlo and track all your packages in one place. Free, fast, and trusted by 50,000+ users worldwide.
Absolutely. When you use a Colissimo Retour label to send a package back to a retailer, simply add the tracking number to Paxlo just like any incoming shipment. You'll receive updates as La Poste processes the return, providing confirmation that the seller received your returned item.
Yes, Paxlo is free to download and use for tracking packages from La Poste Colissimo and dozens of other carriers. The app generates revenue through optional premium features, but core tracking functionality including notifications and unlimited packages remains completely free for all users on both iOS and Android.
