Vietnam
Track Lazada Logistics packages in Vietnam with Paxlo. Real-time delivery updates, estimated arrival times, and complete shipment visibility.
Lazada Logistics operates as the primary fulfillment backbone for Southeast Asia's largest e-commerce platform. In Vietnam, the company manages millions of shipments monthly, connecting online shoppers with thousands of sellers across the country. Founded as part of Lazada's ecosystem expansion, Lazada Logistics has grown to become one of Vietnam's most recognized delivery services, known for handling high-volume orders during flash sales and peak shopping seasons.
The logistics arm serves both B2C and B2B operations. It operates distribution centers in major cities like Hanoi, Ho Chi Minh City, Da Nang, and Can Tho, allowing for faster last-mile delivery. The company employs thousands of delivery personnel and maintains partnerships with local pickup points and convenience stores.
Lazada Logistics offers multiple delivery options tailored to customer needs and budget constraints. Standard delivery typically takes 2-5 business days for metro areas and 5-7 days for provincial regions. Express options are available for urgent shipments, with same-day or next-day delivery in select areas.
The network covers urban centers well, though rural and remote areas may experience longer delivery windows or service limitations. Lazada Logistics handles everything from electronics and fashion to groceries and perishables, adapting packaging and handling methods accordingly.
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Paxlo connects directly to Lazada Logistics' tracking system, pulling real-time shipment data without requiring manual entry. Download Paxlo on iOS or Android, input your tracking number, and receive instant visibility into your package location and expected delivery date.
Paxlo eliminates the friction of checking multiple carrier websites or the Lazada app separately. Instead of navigating a marketplace interface to find tracking information, Paxlo gives you a dedicated tracking view with actionable details.
The app consolidates tracking for all carriers you use. If you buy from multiple Vietnamese e-commerce platforms, Paxlo handles Lazada Logistics, J&T, GHN, and other carriers under one interface. This reduces notification clutter and gives you a single source of truth for all deliveries.
Lazada Logistics maintains service level agreements with most Lazada sellers. On-time delivery performance typically ranges from 95-97% in metro areas, though performance in rural regions varies. The company has invested heavily in sorting technology and route optimization to reduce delays.
During major shopping events like 12.12 or 11.11, delivery times may extend due to volume surges. Lazada Logistics openly communicates expected delays, and Paxlo reflects these adjusted ETAs immediately. If your package is delayed beyond the promised window, both Lazada and the seller usually provide compensation or refunds.
Paxlo displays detailed status updates throughout your shipment journey. You'll see when your order is picked from the warehouse, sorted at regional hubs, loaded onto delivery vehicles, and finally out for delivery.
If your package gets stuck or delayed, Paxlo's status timeline helps you identify exactly where the hold-up occurred. You can then contact Lazada Logistics customer service with specific information, reducing resolution time.
Open Paxlo and tap the plus icon to add tracking. Paste your Lazada tracking number or the full order link, and Paxlo automatically detects the carrier. Your package details appear immediately with real-time location data and estimated delivery time. You can also save the tracking for quick access later.
