Saudi Arabia
Track Mrsool deliveries in Saudi Arabia with Paxlo. Real-time updates, delivery status, and estimated arrival times for all your shipments.
Mrsool operates as one of Saudi Arabia's leading logistics and last-mile delivery providers. Founded to address the Kingdom's growing e-commerce needs, the company has built a reputation for reliable same-day and next-day delivery services across major cities including Riyadh, Jeddah, and Dammam. With thousands of delivery partners and a robust fleet, Mrsool handles parcels ranging from small packages to larger shipments for both individual consumers and businesses.
The company plays a critical role in Saudi Arabia's logistics ecosystem. As online shopping continues to expand across the region, Mrsool has positioned itself as a trusted intermediary between retailers and customers. Their network connects merchants with delivery capabilities they might not have built independently, making e-commerce more accessible for small and medium enterprises throughout the Kingdom.
Mrsool provides multiple delivery options tailored to different business needs and customer expectations.
Mrsool also operates regional distribution hubs that enable faster sorting and delivery of packages. This infrastructure allows them to maintain competitive delivery times even during peak seasons when order volumes spike significantly.
While Mrsool provides tracking through their own channels, using Paxlo consolidates all your deliveries from multiple carriers into one unified app. If you order from different Saudi retailers that use Mrsool and other logistics partners, you won't need to juggle multiple apps or websites to monitor your packages.
Paxlo connects directly to Mrsool's tracking system and pulls live updates about your shipment status. Whether your package is at the sorting facility, out for delivery, or approaching your doorstep, you'll see accurate information in real-time. The app sends push notifications when major milestones occur, so you're never left wondering when to expect your delivery.
Mrsool's workflow typically begins when a retailer or customer books a shipment through their platform or API. The package gets picked up from the merchant's location and transported to one of Mrsool's regional sorting facilities. Here, parcels are organized by delivery zone and sorted into routes for maximum efficiency.
Once sorted, your package moves to a local delivery hub closer to the destination address. From there, a Mrsool delivery partner collects the parcel and makes the final delivery attempt. The entire journey is tracked through their system, and each step updates in real-time within Paxlo.
Delivery success depends on several factors: address accuracy, customer availability, and traffic conditions in the delivery area. Mrsool partners are trained to make up to three delivery attempts before returning a package, giving you multiple opportunities to receive your order.
Paxlo displays all of this context. If your delivery is scheduled for a specific time, you'll see that window clearly. If your package is headed to an area with longer transit times, the estimated arrival date accounts for that reality. This transparency helps you set realistic expectations and plan accordingly.
Paxlo exists to solve a real problem: most customers in Saudi Arabia order from multiple retailers that use different courier services. Checking Mrsool's app, then another carrier's app, then another becomes tedious. Paxlo pulls tracking data from Mrsool and every other major carrier into a single interface on your phone.
The app also surfaces meaningful information upfront. Instead of buried shipment numbers and vague status messages, Paxlo shows you what matters: when your package arrives and how to contact the driver if needed. For anyone in Riyadh, Jeddah, or anywhere Mrsool operates in Saudi Arabia, this unified tracking approach saves time and reduces frustration.
Additionally, Paxlo's notification system keeps you alert without overwhelming you with irrelevant messages. You'll get pinged when something important changes, not for every system update that doesn't affect you.
If you frequently order from different stores that all use Mrsool, Paxlo's multi-shipment view becomes invaluable. You can see at a glance which packages are arriving today, which are coming tomorrow, and which are still in transit. Sort by date, carrier, or status to quickly find the information you need.
This is especially useful during shopping seasons when families and businesses place multiple orders across different retailers. Rather than tracking each one separately, Paxlo brings everything together in chronological order.
Occasionally, deliveries face obstacles. Traffic delays, address confusion, or customer unavailability can prevent same-day or next-day delivery from happening as planned. Paxlo keeps you informed when these issues occur, showing updated estimated delivery dates and allowing you to take action.
If a package can't be delivered after multiple attempts, Mrsool will either hold it at a nearby hub for pickup or return it to the sender. Paxlo updates you on this status change so you know what's happening and can contact Mrsool's support team if you need to arrange an alternative delivery time.
For serious issues like missing or damaged packages, most retailers that use Mrsool have return policies and insurance options. Check your order confirmation and the merchant's terms to understand your protection.
Once your order is placed with a Mrsool-enabled retailer, the tracking number appears in your confirmation email or your account with that retailer. Enter the tracking number into Paxlo's search bar, and the app will connect to Mrsool's system to fetch real-time status updates. You'll then see the package's location, current status, and estimated delivery date. Paxlo also syncs with many retailers directly, so the tracking may appear automatically if you've linked your shopping account.
Yes. Once you're tracking a Mrsool package on Paxlo, enable push notifications in the app settings. You'll receive alerts when the package is picked up from the merchant, when it's in transit, and when it's out for delivery that day. Some retailers partnered with Paxlo also allow the driver to send you a notification when they're a few minutes away. This gives you time to be ready at your door or arrange to meet the driver at a convenient location.
Mrsool's app focuses on shipments booked directly through their platform or through select merchants. Paxlo aggregates tracking data from Mrsool and dozens of other carriers, so you see all your deliveries in one place. If you order from five different stores in Saudi Arabia that use different couriers, Paxlo consolidates all those tracking numbers into a single app. You also get Paxlo's unified notifications and interface design, which many users find cleaner and more intuitive than checking multiple carrier apps separately.
Absolutely. Paxlo tracks cash on delivery (COD) orders exactly like prepaid deliveries. The tracking status shows that it's a COD shipment, so you'll be reminded to have payment ready when the driver arrives. Paxlo doesn't process the payment itself, but it keeps you informed of when the driver is nearby so you can prepare the cash and be available for the transaction.
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Delivery time depends on the service level you choose and your location. Same-day delivery in Riyadh or Jeddah typically arrives between 4 PM and 9 PM on the day the order is placed. Next-day delivery usually arrives between 9 AM and 5 PM the following day. Orders to smaller cities or remote areas may take 2 to 3 business days. Paxlo displays the estimated delivery date for each shipment, and updates it if delays occur, so you always know what to expect.
First, check Paxlo for any status updates or delivery notes. The driver may have attempted delivery or left a message. If the package is genuinely overdue, contact the retailer you ordered from, not Mrsool directly. The retailer has the shipment details and can file a claim with Mrsool on your behalf. You can also reach out to Mrsool's customer service directly if the retailer is unresponsive. Keep your tracking number handy when you contact either party, and take screenshots of the delivery status from Paxlo to support your claim.
