Canada
Track Neighbour Express packages in real-time with Paxlo. Get instant delivery updates and manage your shipments on iOS and Android.
Neighbour Express is a Canadian courier service that focuses on same-day and next-day delivery across major urban centres. Founded to serve the growing demand for fast, reliable local shipping, the company operates primarily in Ontario, Quebec, and British Columbia, with expanding service areas across Canada. Unlike massive international carriers, Neighbour Express positions itself as a community-focused alternative that understands the unique logistics challenges of Canadian cities.
The carrier specializes in e-commerce fulfillment, last-mile delivery, and local business-to-business shipments. Their fleet of drivers and strategically placed distribution hubs allow them to offer competitive rates while maintaining quick turnaround times. Neighbour Express has grown steadily since its inception, becoming a trusted choice for small-to-medium enterprises that need reliable parcel delivery without the overhead costs of larger carriers.
Neighbour Express handles everything from small parcels to larger boxes, making it versatile for different business needs. They work directly with online retailers, local shops, and service providers to streamline their shipping operations. Their customer service team is accessible during business hours and responds to inquiries quickly, which is something that differentiates them from some larger carriers.
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Paxlo pulls tracking data directly from Neighbour Express systems, giving you instant visibility into your shipment status. When you add a Neighbour Express tracking number to Paxlo, the app automatically fetches the latest location and delivery estimate. No manual refreshing, no multiple tabs open, no waiting for email updates. Everything happens in one place on your phone.
The integration handles all the standard tracking events: package picked up, in transit, out for delivery, and delivered. You'll see real-time location data when Neighbour Express provides it, along with estimated delivery times that update as the package moves through their network. If there's a delay or exception, Paxlo notifies you right away so you're never caught off guard.
Most people receive packages from multiple couriers. Paxlo centralizes all your tracking in one app instead of forcing you to jump between Neighbour Express's website and other carrier portals. You get a consistent experience whether you're tracking a local Neighbour Express delivery or an international shipment from another carrier.
Neighbour Express operates across most of Canada's major metropolitan areas. Their primary service regions include the Greater Toronto Area, Greater Vancouver, Montreal, Calgary, and Edmonton, with coverage expanding into secondary markets. For businesses operating in these areas, Neighbour Express often offers faster service and better pricing than international mega-carriers for local and regional shipments.
The carrier's strength is in urban delivery where population density allows them to run efficient routes. If you're shipping between cities or to remote areas, their service may take slightly longer than premium options, but their rates are substantially lower. Paxlo's tracking shows exactly where your package is within their network, so you know whether a longer delivery window is typical for your destination.
When you're expecting a Neighbour Express delivery, knowing exactly when it will arrive changes how you plan your day. Instead of waiting around for 8 hours hoping a package shows up, Paxlo tells you if the driver is 30 minutes away. You can step out, grab coffee, and get a notification when your package is nearby. This level of visibility reduces missed deliveries and the frustration of rescheduling.
For business owners who use Neighbour Express for fulfillment, Paxlo tracking helps you provide better customer service. You can proactively tell your customers when their orders will arrive instead of leaving them in the dark. That transparency builds trust and reduces customer support inquiries about delivery status.
Neighbour Express also offers signature confirmation on certain shipments. Paxlo shows you when the package requires a signature and displays proof of delivery once the driver has confirmed receipt. This is crucial for high-value items or important documents where you need documentation that the recipient accepted the package.
Adding a Neighbour Express tracking number to Paxlo is straightforward. Open the app, tap the plus icon to create a new shipment, and enter your tracking number. Paxlo immediately connects to Neighbour Express's tracking system and begins monitoring your package. You can add a label or note to organize your shipments, and Paxlo keeps a history so you can reference past deliveries anytime.
If you receive Neighbour Express tracking numbers via email, most email clients allow you to copy the tracking number directly. Paste it into Paxlo and you're done. The app stores everything automatically, so your tracking history is always available even after deliveries complete.
Yes. Paxlo pulls tracking data from Neighbour Express servers and updates continuously throughout the delivery process. When you open the app, you see the most recent location and status. If your package is out for delivery, Paxlo shows the driver's position on a map so you know exactly when to expect arrival. Real-time updates depend on Neighbour Express providing location data, which they do for their standard shipping services.
