Australia
Track Pack & Send packages in Australia with real-time updates. Get instant notifications on delivery status and estimated arrival times through Paxlo.
Pack & Send is one of Australia's most trusted shipping and logistics providers, serving both domestic and international customers since its establishment. The company operates an extensive network of franchised locations across the country, making it convenient for Australians to drop off packages, purchase shipping supplies, and access professional packing services. With over two decades of experience in the postal and logistics sector, Pack & Send has become a go-to choice for small business owners, e-commerce sellers, and everyday Australians who need reliable shipping solutions.
The company differentiates itself by offering personalised service at local levels while maintaining national reach. Pack & Send doesn't just handle the handoff of your package, they provide end-to-end support including packaging consultation, insurance options, and tracking information that keeps you informed from pickup to delivery.
Pack & Send operates through a franchise model with locations in every major city and many regional areas. This structure means you get local expertise combined with consistent national standards. Whether you're in Sydney, Melbourne, Brisbane, or smaller towns, you'll find a Pack & Send store where friendly staff can help you navigate shipping options and answer questions about your specific package needs.
Paxlo integrates directly with Pack & Send's tracking systems, pulling real-time data to show you exactly where your package is at any moment. Once you hand your parcel to Pack & Send staff or they collect it from your address, you'll receive a tracking number. Enter that number into Paxlo, and you get instant visibility into your shipment's journey.
The app displays detailed status updates as your package moves through Pack & Send's sorting facilities, reaches local distribution hubs, and finally arrives at your recipient's location. Unlike checking Pack & Send's website repeatedly, Paxlo sends push notifications to your phone automatically, alerting you the moment something changes. You won't miss delivery attempts, and you'll know immediately if there are any delays or issues requiring attention.
Many Australian online shoppers use multiple carriers for different purchases. Paxlo simplifies this reality by centralizing all your tracking needs. Add your Pack & Send tracking number today, and let the app handle the monitoring while you get on with your day.
Pack & Send offers different delivery speeds depending on your needs and budget. Standard domestic delivery typically takes 3 to 5 business days for deliveries within Australia, though this can vary based on the destination's remoteness. Express options reduce this to 1 to 2 business days in many cases, though express services cost more. International shipments vary widely depending on the destination country, ranging from 5 to 30+ business days depending on customs clearance and local carrier networks.
When you track through Paxlo, you'll see the actual service level selected for your shipment, along with the estimated delivery date. This helps you plan accordingly, especially if you're waiting for something urgent or need to ensure someone is home to sign for a package.
Small business owners rely on Pack & Send for cost-effective shipping solutions without committing to large carrier contracts. E-commerce sellers appreciate the professional packing services that reduce damage during transit. Individuals sending gifts or items interstate choose Pack & Send for the convenient local drop-off points and insurance options available. Remote workers and digital nomads use Pack & Send's mailbox services to maintain a stable address for deliveries while they travel.
The franchise model creates a personal touch often missing from larger national carriers. Staff at your local Pack & Send know their community and can offer practical advice on the best shipping method for your specific situation, whether that's a fragile wedding gift heading to Perth or a business supply shipment to multiple locations.
Download Paxlo on your iPhone or Android device. Once installed, open the app and tap the plus icon to add a new package. Select Pack & Send from the carrier list, then enter your tracking number. The app immediately fetches current status information from Pack & Send's systems and sets up push notifications.
You can track multiple Pack & Send shipments simultaneously, organize them into folders by recipient or purchase date, and share tracking information with others by sending them a link. If you frequently ship via Pack & Send, you might consider enabling notifications for all shipments so you stay informed about multiple packages without extra effort.
The entire setup takes less than two minutes. You're then set to monitor your Pack & Send shipment without revisiting tracking websites or calling the store to ask for status updates.
Standard domestic delivery within Australia takes 3 to 5 business days for most locations. Express services reduce this to 1 to 2 business days but cost more. Regional and remote areas may take slightly longer. Your actual delivery time depends on the service level you select at purchase, the destination postcode, and current network capacity. When you track your package on Paxlo, you'll see the specific estimated delivery date for your shipment based on the service you chose.
You'll need your tracking number to add the package to Paxlo. Pack & Send provides this on your receipt when you drop off or book your shipment. If you've misplaced it, contact your local Pack & Send store with your name and shipment details, and they can look up your tracking number. Alternatively, if you booked online, check your confirmation email from Pack & Send, which includes the tracking number. Once you have it, adding the shipment to Paxlo takes seconds.
If your package hasn't updated in 3 or more days, first check that you've entered the tracking number correctly in Paxlo. Sometimes a missed digit prevents accurate tracking. If the number is correct, contact your local Pack & Send store with your tracking number and explain the situation. They can check their internal systems, which may have more detailed information than the public tracking display. Pack & Send staff can determine whether the package is delayed, whether it's still in transit but not yet updated in the system, or if there's an issue requiring attention. For valuable or urgent items, don't wait more than a week before making inquiries.
Yes. Pack & Send handles international shipments through partnerships with carriers like Australia Post and DHL. When your international package is handed off to a partner carrier, Paxlo may automatically switch to tracking through that carrier's system to give you the most accurate updates. You'll still see one continuous tracking history in Paxlo, but the data source might change as your package moves through different hands. This means you get visibility for the entire journey, from Pack & Send's facility through to your destination country, all within one app.
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If your package is late, your first step is contacting Pack & Send directly with your tracking number. They can investigate and potentially offer solutions or rerouting options. If your package appears lost, you'll file a claim with Pack & Send. This is where Paxlo becomes valuable, you can show the complete tracking history, the last known status, and timing of updates to support your claim. If you purchased insurance through Pack & Send when shipping your item, they'll reference this protection during the claims process. Keep records of your tracking history, delivery timeframe expectations, and any communication with Pack & Send staff.
Paxlo is completely free to download and use for tracking packages. You don't pay fees for adding Pack & Send shipments, receiving notifications, or accessing detailed tracking information. The app is supported by partnerships with carriers and other logistics features. Simply install Paxlo, create a free account, and start tracking your Pack & Send packages immediately at no cost.
