New Zealand
Track Pass the Parcel parcels in real-time with Paxlo. Get instant delivery updates and full visibility on your New Zealand shipments.
Pass the Parcel is a New Zealand-based parcel delivery service that operates as a regional alternative to larger international couriers. Founded to serve local businesses and consumers, the company has built a reputation for reliable, cost-effective delivery across New Zealand's urban and regional areas. Unlike some carriers that focus solely on express services, Pass the Parcel balances speed with affordability, making it a practical choice for everyday parcels.
The company operates from multiple distribution hubs across the North and South Islands, allowing them to offer same-day and next-day delivery options in major cities. Pass the Parcel handles everything from small parcels to larger packages, serving e-commerce businesses, retail stores, and individual senders. Their local focus means they understand New Zealand's unique geography and delivery challenges, from urban Auckland to regional areas where traditional express couriers charge premium rates.
Pass the Parcel provides several delivery tiers to meet different sender needs and budgets.
For businesses, Pass the Parcel offers bulk shipping solutions with custom pickup schedules. Many smaller to mid-sized online stores use Pass the Parcel because the per-parcel cost is genuinely lower than larger carriers, which directly improves their shipping margins. The service is particularly popular for same-day and next-day deliveries within New Zealand, where customers expect faster turnaround than what international couriers typically offer at their price points.
Paxlo integrates directly with Pass the Parcel's tracking system, giving you real-time visibility on your parcels from pickup to delivery. When you enter your Pass the Parcel tracking number into Paxlo, the app automatically pulls the latest status updates, estimated delivery windows, and location data.
Unlike checking the Pass the Parcel website directly, Paxlo consolidates all your parcels in one place. If you're tracking shipments from multiple carriers, you won't need to toggle between different websites or apps. Everything lives in Paxlo.
Pass the Parcel customers often choose them precisely because they're a local, straightforward carrier without the complexity of international logistics. Paxlo complements that simplicity by making tracking just as easy.
For e-commerce teams managing multiple shipments daily, Paxlo's consolidated view saves time. Instead of logging into Pass the Parcel, checking individual tracking numbers, and cross-referencing with customer inquiries, Paxlo surfaces everything at a glance.
Getting started with Pass the Parcel tracking on Paxlo is straightforward. You have two main options.
First, you can manually enter your Pass the Parcel tracking number directly into Paxlo. Open the app, tap the plus icon to add a new parcel, select Pass the Parcel from the carrier list, and paste your tracking number. Paxlo will fetch the latest status immediately and set up automatic updates.
Second, if you receive Pass the Parcel tracking links via email, many of them contain the tracking number in the URL. Paxlo can extract this automatically if you share the link with the app. This works particularly well for customers who receive shipping notifications and want to track without copying and pasting numbers manually.
Once added, your Pass the Parcel parcels sync to your Paxlo account and remain accessible across all your devices. If you're using Paxlo on both your phone and tablet, you'll see the same tracking information on both, updated in real-time.
Pass the Parcel customers use Paxlo for several practical reasons.
For businesses particularly, Paxlo's proof of delivery information matters. When a customer disputes whether a parcel was delivered, the app shows the exact time, location, and sometimes the driver's photo or signature, which is far more credible than just saying the carrier marked it delivered.
Most tracking works smoothly, but here's what to know if you run into issues.
Double-check that your tracking number is correct. Pass the Parcel tracking numbers follow a specific format, and entering even one digit wrong will prevent Paxlo from finding your parcel. Tracking numbers typically appear on your receipt or in the confirmation email from the sender.
If a parcel shows as picked up but hasn't moved in 12 hours or more, it's likely in transit between sorting facilities. Paxlo will update as soon as it moves. If you see 'In Transit' for more than 48 hours, it may be delayed due to weather, traffic, or other factors. Paxlo will notify you if the estimated delivery date changes.
Enable push notifications in Paxlo settings so you don't miss updates. This is especially important for same-day delivery, where the delivery window can be as short as a few hours. Without notifications, you might miss the driver's arrival window.
If your parcel shows delivered but you haven't received it, check your property thoroughly. Pass the Parcel drivers sometimes leave parcels in safe places if no one is home. Then contact Pass the Parcel directly through Paxlo's carrier link, or call their customer service. Paxlo provides direct contact information for major carriers, so you won't waste time finding a phone number.
Open Paxlo, tap the plus icon to add a new parcel, select Pass the Parcel from the carrier dropdown, and enter your tracking number. Paxlo will fetch the current status and set up automatic updates. You can also share a Pass the Parcel tracking link directly with Paxlo, and the app will extract the tracking number automatically. Updates will refresh every few minutes throughout the delivery day.
Yes, when your parcel is out for delivery, Paxlo displays real-time GPS tracking that shows your parcel's location on a map as the driver moves through the delivery route. You'll also see the driver's name and contact details (if available) so you can coordinate with them if you need to reschedule or provide access instructions. Once delivered, the final location is recorded, which is helpful if there's any question about where the parcel was left.
No. Paxlo saves all your tracking numbers in your account. Once you add a Pass the Parcel tracking number, it stays in your history and continues to update automatically until the parcel is delivered and archived. You can review past shipments anytime, which is useful for business customers or frequent online shoppers. Historical data is kept for easy reference if you ever need to check delivery details months later.
Paxlo monitors the estimated delivery window and will notify you immediately if Pass the Parcel updates it due to delays. Delays can happen for weather, high parcel volume, or road issues. When a delay is reported, Paxlo shows the new estimated delivery date and often includes a note from Pass the Parcel explaining why. If the delay extends beyond 48 hours, you can contact Pass the Parcel support directly from within Paxlo to investigate further or escalate the issue.
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Yes. If your Pass the Parcel parcel is being delivered to a parcel locker instead of your address, Paxlo will show which locker facility it's headed to and notify you when it's available for pickup. You'll see the locker location and can plan when to retrieve your parcel. This is useful for customers who prefer secure, flexible pickup options instead of time-specific home deliveries.
