United States
Track Performance Freight shipments in real-time with Paxlo. Get delivery updates, proof of delivery, and carrier notifications all in one app.
Performance Freight has been a fixture in the US logistics landscape since 1985, operating as a regional LTL (less-than-truckload) carrier based in the Southeast. The company specializes in handling shipments that don't require a full truck, making it a cost-effective choice for small to medium-sized businesses shipping across state lines. Performance Freight manages thousands of shipments weekly across Alabama, Georgia, Florida, Tennessee, and neighboring states, with a reputation for reliable pickup and delivery windows.
Performance Freight provides several shipping options tailored to different business needs. Their core LTL service handles partial loads with guaranteed pickup and delivery times. They also offer expedited shipping for time-sensitive freight, specialized handling for fragile items, and warehousing solutions at select locations. Most shipments arrive within 2-5 business days depending on destination. The carrier accepts palletized freight, crated goods, and loose items, with weight limits from 100 pounds up to 10,000+ pounds per shipment.
Paxlo connects directly to Performance Freight's tracking system, pulling real-time status updates for every shipment in your app. Instead of logging into multiple carrier websites or calling dispatch, you get all your Performance Freight tracking data consolidated in one place alongside shipments from other carriers. When you add a tracking number to Paxlo, the app automatically recognizes it as a Performance Freight shipment and begins monitoring its progress from pickup through final delivery.
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The integration works seamlessly whether you ship occasionally or manage dozens of shipments monthly. Paxlo pulls pickup confirmations, in-transit milestones, and delivery proof automatically. You see estimated arrival windows, current location status, and delivery signatures when applicable. For businesses coordinating multiple carriers, this single-app approach saves hours per week that would otherwise go to checking different tracking portals and contacting customer service.
Performance Freight uses a proprietary tracking format. Most tracking numbers start with specific prefixes and contain 8-10 characters. When you receive a Performance Freight shipment, the tracking number comes via email confirmation or your shipment receipt. Paxlo recognizes these numbers automatically, so you just paste or type the number into the app search bar. The app instantly identifies it as Performance Freight and pulls the tracking history.
You can also add Performance Freight shipments through bulk import if you manage orders from multiple customers. Paxlo's import feature accepts CSV files, Excel spreadsheets, and direct integrations with popular e-commerce and order management platforms. This is especially useful for warehouse managers handling dozens of outbound shipments daily.
Most Performance Freight shipments within their service area arrive within 2-5 business days. Pickup typically occurs within 24 hours of your request, depending on the day of the week. Weekend pickups are available in limited areas. Delivery times depend on destination distance and current freight volume. Paxlo shows you the estimated delivery date as soon as the shipment is picked up, and updates this estimate if routing changes occur.
Performance Freight provides guaranteed pickup and delivery time windows, meaning they commit to picking up within a specific 2-hour window and delivering within one. If they miss the delivery window, you can file a claim through their customer service. Paxlo notifications help you stay on top of these time commitments so you can plan accordingly on the receiving end.
After adding a Performance Freight tracking number to Paxlo, you can customize notifications for that shipment. Choose which events trigger alerts, such as pickup confirmation, out-for-delivery status, or final delivery. You can set notifications to push, SMS, or email depending on your preference. For businesses tracking multiple shipments, batch notification settings let you create rules that apply across all Performance Freight shipments automatically.
Delays happen. Weather, mechanical issues, or unexpected volume spikes can push shipments beyond their original delivery window. Paxlo flags delay exceptions automatically. Once you see a delay alert, you can contact Performance Freight customer service with your tracking number. Performance Freight's dispatch team can often provide updated ETAs and information about what caused the delay.
If your shipment is significantly delayed and you filed a claim eligible under Performance Freight's service guarantee, keep records of the delay notification from Paxlo. This documentation helps support your claim. Performance Freight processes claims within 15 business days, and Paxlo's tracking history provides the timeline evidence needed.
When your Performance Freight shipment arrives, the driver captures proof of delivery. This includes a signature or photo, timestamp, and sometimes driver notes. Paxlo displays this proof within minutes of delivery completion. You can view the signature image, see delivery notes, and access the exact time the shipment was delivered. This information is valuable if there's a dispute about delivery time or condition.
For businesses that handle multiple receiving locations or use third-party logistics providers, Paxlo's proof of delivery feature ensures accountability. You have timestamped evidence that the shipment arrived, regardless of whether you were the one to physically receive it.
Paxlo pulls updates from Performance Freight automatically throughout the day, so you don't have to refresh manually. Updates typically appear within a few hours of each scanning event. If you're waiting for a delivery and want the most current information, you can pull down to refresh on the app, which forces an immediate check. During peak shipping seasons or when shipments experience delays, checking once or twice daily is usually sufficient. Paxlo's notification system alerts you for important events, so you'll know immediately when something changes rather than having to check the app constantly.
