
Singapore
Track Pickupp deliveries instantly with Paxlo. Real-time updates for same-day and next-day parcels across Singapore.
Pickupp is Singapore's leading on-demand delivery platform, built to handle the country's fast-paced e-commerce and same-day delivery demands. Founded in 2014, the company has grown to become one of Southeast Asia's most trusted logistics providers, connecting merchants, riders, and customers through a single mobile-first ecosystem.
The platform specializes in flexible delivery solutions that cater to small businesses and large enterprises alike. Whether you're a shopper expecting a package or a business managing multiple daily shipments, Pickupp's network operates across Singapore with a focus on speed, transparency, and reliability.
Singapore's dense urban environment and high consumer expectations have shaped Pickupp into a carrier that prioritizes same-day delivery and real-time visibility. The company operates one of the largest gig-based delivery networks in the region, with thousands of independent riders providing flexible last-mile services.
What sets Pickupp apart is its ability to scale delivery capacity on demand. During peak shopping seasons or high-volume days, the platform can mobilize additional riders quickly. This flexibility has made it the preferred partner for Singapore's growing pool of online retailers who need reliable, fast delivery without massive overhead costs.
Pickupp also offers merchant integration through its business dashboard, allowing shop owners to automate order creation, batch shipments, and monitor real-time delivery progress without manual entry.
Paxlo consolidates all your deliveries, including Pickupp orders, into one intuitive tracking interface. Instead of switching between apps, you get everything in your pocket.
The integration works whether you're tracking a personal online purchase or managing business shipments. Paxlo's design means less time hunting through notifications and confirmation emails, more time doing what matters.
Pickupp has built its reputation on three core strengths: speed, affordability, and transparency. The platform's rider network covers all postal codes across Singapore, meaning you're never waiting longer than necessary for a delivery.
For businesses, Pickupp's API integrations work seamlessly with popular e-commerce platforms like Shopify and WooCommerce. This reduces manual order entry and cuts down on human error. Merchants get competitive per-delivery rates that improve with volume, making the service cost-effective even for small shops.
Customers appreciate the flexibility. Pickupp lets you reschedule deliveries, add delivery instructions, and contact riders directly through the app. No surprise failed deliveries or missed packages sitting outside your door.
Adding a Pickupp tracking number to Paxlo takes seconds. You'll see the complete journey from merchant pickup through rider assignment, in-transit updates, and final delivery. Each status update includes timestamps and location data when available.
Paxlo's notification system keeps you informed without overwhelming you. You'll get alerts at the key moments, like when a rider is 10 minutes away or when your package is marked as delivered. Customize notifications in your settings so you only get updates that matter to you.
For business users, Paxlo's multi-order view helps you track dozens of Pickupp deliveries at once. Sort by status, sender, or date to quickly identify any packages needing attention.
Most Pickupp orders across Singapore fall into predictable patterns. Morning orders placed before noon often qualify for same-day delivery by evening. Afternoon orders typically ship the next business day. Peak periods like weekends or national holidays may add a day.
Pickupp handles volume spikes well. Even during peak e-commerce seasons, the company maintains their delivery windows by activating more riders. Paxlo will show you accurate estimated delivery dates based on real-time rider availability.
Whether you're an e-commerce customer checking on your purchase or a business owner managing customer deliveries, Paxlo removes friction from the tracking experience.
Open Paxlo, tap 'Add Tracking,' and enter your Pickupp tracking number. You can find this in your order confirmation email or SMS from the merchant. Within seconds, you'll see the parcel's current location, rider assignment, and estimated delivery time. Paxlo pulls real-time data directly from Pickupp's system, so updates appear instantly.
Yes. Paxlo lets you add unlimited tracking numbers from Pickupp or any other carrier. If you're a business managing multiple shipments daily, you can view all active deliveries in a single dashboard. Filter by status, date, or sender to quickly find what you need. This saves hours compared to checking each order individually.
Paxlo will show you the status change immediately, and you'll receive a notification. Pickupp's system reassigns your package to another available rider automatically. You can track the new assignment in real-time. If you need to contact support, Paxlo provides direct links to Pickupp's customer service, or you can reach out to your merchant who placed the original order.
No. Paxlo works independently of Pickupp's app or account system. You only need the tracking number, which you receive when an order ships. This makes Paxlo perfect for customers who order from multiple merchants using Pickupp but don't want separate apps for each courier.
Paxlo shows you the delivery details and real-time tracking, but rescheduling happens directly through Pickupp's app or your merchant's store. Once you see the delivery is coming, you can contact the rider directly via Pickupp or reach out to the merchant to reschedule. Paxlo will continue tracking the updated delivery once it's confirmed.
Check your delivery location carefully, including common drop-off points like mailboxes or reception areas. Paxlo shows the photo and signature from delivery, so you can verify the location. If the package genuinely isn't there, contact your merchant immediately with the proof from Paxlo. They can file a claim with Pickupp or arrange a re-delivery. Most merchants resolve these within 24 hours.