Pigeon Logistics is one of China's leading domestic courier services, operating thousands of pickup and delivery points across the country. Founded to meet the explosive demand for e-commerce fulfillment, Pigeon has built a reputation for speed and reliability in handling parcels of all sizes. The company operates a modern fleet and employs advanced sorting facilities in major cities, making it a go-to choice for businesses and individuals sending packages domestically.
With headquarters in Beijing, Pigeon Logistics serves as a critical backbone for China's logistics network. The company handles millions of parcels monthly, from small envelopes to large boxes, connecting sellers and buyers across provinces with consistent service standards.
Pigeon Logistics offers multiple service tiers designed for different shipping needs and budgets. Whether you're sending documents overnight or shipping heavier goods across the country, Pigeon has an option that works.
The company maintains sorting hubs in Beijing, Shanghai, Guangzhou, Chengdu, and other logistics centers. This network means parcels move efficiently from sender to recipient without unnecessary delays. Pigeon also partners with local delivery agents in smaller cities and rural areas, extending reach beyond major urban centers.
Paxlo integrates directly with Pigeon Logistics, pulling tracking data the moment your shipment is dispatched. Instead of logging into multiple websites or refreshing browser pages, you get updates sent straight to your phone. The integration covers every major stage, from pickup confirmation through final delivery.
When you add a Pigeon Logistics tracking number to Paxlo, the app displays estimated delivery dates based on the service level you chose. You'll see exactly where your package is, which sorting facility it passed through, and when it's out for delivery. Notifications arrive automatically, so you're never surprised by a delivery attempt.
Pigeon Logistics competes on speed and cost. Their express service regularly beats competitors to major cities, and their standard rates are competitive for everyday shipments. The company invests heavily in automation, reducing sorting errors and speeding up package movement through facilities.
Customer service is another strength. Pigeon maintains phone support lines and has online chat available during business hours. For lost or damaged parcels, the claims process is straightforward, though you'll need documentation of what was shipped and its declared value.
Adding a Pigeon Logistics shipment to Paxlo takes seconds. You can enter a tracking number manually, or use Paxlo's smart scan feature to capture it from a receipt or shipping label. The app recognizes Pigeon numbers automatically and pulls the most current data from their systems.
For frequent users, Paxlo lets you organize shipments into custom folders. Separate work packages from personal purchases, or track multiple orders from a single online seller. You can also set delivery date reminders, so you know exactly when to expect something to arrive.
Pigeon handles everything from small online purchases to business shipments. If you ordered something from a Chinese marketplace and it's being delivered by Pigeon, Paxlo shows you the exact status rather than making you search the original retailer's website. This is especially useful when buying from multiple sellers simultaneously.
For business users, Paxlo provides visibility into outgoing shipments. If you're running an online store and using Pigeon to fulfill orders, you can monitor all active shipments from the app. Some businesses use this to identify service issues before customers complain. If a particular route consistently shows delays, you might switch to express service or choose a different carrier.
Pigeon primarily handles domestic shipments within China. If you're sending packages internationally, you'll typically use a different carrier or switch to Pigeon at the last stage of a multi-carrier journey. Paxlo works with international carriers too, so you can track the entire path of cross-border shipments in one app.
For packages coming into China from abroad, Pigeon may handle final delivery after customs clearance. Paxlo's integration covers this, showing you when Pigeon takes over and when to expect local delivery.
Whether you're waiting for a single package or monitoring dozens of shipments, Paxlo removes the friction from tracking. No more searching for tracking numbers or visiting carrier websites. Everything you need is in your pocket.
Open the Paxlo app and tap the button to add a shipment. Enter your Pigeon Logistics tracking number, or use your phone's camera to scan the barcode from your shipping receipt. Paxlo automatically recognizes Pigeon numbers and retrieves the current tracking information. Once added, you'll get push notifications as your package moves through the delivery network.
Paxlo pulls data directly from Pigeon's tracking system, so the information is identical. If you see a timing difference, it's usually because the website and app update at slightly different intervals. Try refreshing the Paxlo app by swiping down. If Paxlo shows updated information before Pigeon's website, that means you're seeing the latest status faster. Occasionally, system delays mean tracking updates are a few hours behind the actual delivery progress, but this is normal for any courier service.
First, check the Paxlo app to see if the package is marked as out for delivery or has other status updates. If it's still at a sorting facility, weather or volume surges sometimes cause minor delays of 1-2 days. If the estimated delivery date has passed with no update for 24 hours, or if the status hasn't changed in several days, contact Pigeon Logistics customer service directly with your tracking number. Paxlo lets you easily share your tracking link, which includes all status details you'll need when calling Pigeon.
Yes. Paxlo tracks cash-on-delivery orders the same way it tracks prepaid shipments. You'll see when the driver is arriving so you can have cash ready. The tracking status will update once the delivery is complete. If the driver fails to deliver, Paxlo will show this status change, indicating the package is returning to Pigeon or will be reattempted.
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Paxlo shows you the complete tracking history, which helps when filing a claim with Pigeon. The tracking data proves the package was in transit. To file a loss or damage claim, contact Pigeon Logistics directly with your tracking number and photos of the damage, if applicable. Have your proof of shipment and declared value ready. Pigeon's claims process typically takes 5-10 business days. Keep the Paxlo tracking link handy to share with Pigeon's claims team as evidence of the issue.
