India
Track Rivigo shipments in real-time with Paxlo. Get instant delivery updates and live location tracking for your parcels across India.
Rivigo is India's leading full-truckload (FTL) and less-than-truckload (LTL) logistics provider, operating across the country's vast road network. Founded in 2010, the company revolutionized India's logistics sector by introducing transparency and real-time tracking to trucking operations. Unlike traditional carriers that handled shipments in a black box, Rivigo brought technology-first operations to freight movement, making it a preferred choice for enterprises, e-commerce platforms, and businesses requiring reliable point-to-point deliveries.
The company operates a fleet of modern vehicles and manages distribution across every major Indian city and tier-2/tier-3 towns. Rivigo's network spans warehousing, cross-docking facilities, and last-mile delivery services, positioning it as a comprehensive logistics solution for B2B and B2C shipments. Over the past decade, it has handled millions of shipments and built a reputation for on-time deliveries and professional handling.
Rivigo built its foundation on solving India's biggest logistics problem: opacity. Before Rivigo, shippers had almost no visibility into where their goods were during transit. The company introduced telematics and GPS tracking systems across its entire fleet, making real-time location updates standard rather than premium. This shift forced competitors to modernize and raised industry expectations around transparency.
The platform's focus on driver technology and logistics optimization has reduced turnaround times significantly. By implementing smart route planning, fuel-efficient operations, and professional driver training, Rivigo delivers cost-effective shipping without compromising on reliability. This is especially important for Indian businesses dealing with long-distance hauls across highways where delays were historically common.
Rivigo also pioneered the concept of 'driver welfare' in Indian trucking. Higher driver wages, regular rest periods, and professional conduct standards mean fewer accidents and more reliable deliveries. This human-centered approach has made Rivigo a partner of choice for brands concerned with supply chain integrity.
While Rivigo offers its own tracking portal, Paxlo consolidates all your shipments from multiple carriers into one intuitive mobile app. Instead of juggling separate tracking websites or apps for Rivigo, Delhivery, BlueDart, and others, you get a unified dashboard where every package appears with live updates.
Rivigo handles diverse shipment types. If you're an e-commerce seller shipping bulk orders to regional warehouses, Rivigo's LTL service consolidates your parcels onto a shared vehicle with daily or bi-daily departures. For large furniture, appliances, or industrial goods, FTL is your option, with a dedicated truck waiting until your full load is ready.
For businesses in manufacturing hubs like Bangalore, Pune, or the Delhi-NCR region, Rivigo offers scheduled pickups with predictable delivery to any town in India. E-commerce platforms use Rivigo extensively for outbound logistics, leveraging their LTL network to distribute inventory to fulfillment centers efficiently.
Tracking a Rivigo shipment through Paxlo means you're never blindsided by delays. The app notifies you the moment your consignment is picked up, when it reaches sorting hubs, and when it's out for final delivery. This real-time visibility reduces customer service inquiries and gives you confidence in your supply chain.
Rivigo operates across India with particularly strong coverage in metros and highways connecting major cities. Delivery timelines depend on shipment type and route. FTL shipments typically move on scheduled runs, taking 1-3 days for pan-India distances. LTL shipments consolidate until the vehicle is full or a scheduled departure date arrives, so they may take slightly longer, usually 2-5 days depending on origin and destination.
For tier-2 and tier-3 towns, timelines extend by 1-2 days due to longer transit routes. However, Rivigo's hub-and-spoke model ensures that even remote destinations eventually get reliable service. Through Paxlo, you can see exactly where your shipment is in this transit journey, removing uncertainty about whether it's stuck or on schedule.
If you notice through Paxlo that your Rivigo shipment hasn't moved for an unusual amount of time, first confirm the expected delivery window. Delays can happen due to vehicle breakdowns, weather, or route adjustments. Paxlo shows the last update timestamp, helping you identify whether the delay is recent or if your shipment has simply been in transit longer than expected.
Contact Rivigo's customer support with your AWB (air waybill or tracking) number. They investigate in real-time and can reroute or provide specific reasons for delays. Having Paxlo's tracking history on hand gives you concrete data to share with support, speeding up resolution. For critical shipments, Rivigo offers premium services with guaranteed pickup and delivery windows and compensation for breaches.
Once you have a Rivigo tracking number, simply enter it into Paxlo. The app syncs with Rivigo's tracking system and pulls all available information about your shipment. You'll see the pickup location, current vehicle location if available, routing details, and estimated delivery date.
As your shipment moves, Paxlo updates in real-time. You get notifications when it's loaded at the origin hub, when it leaves for transit, when it reaches intermediate sorting facilities, and finally when it's out for delivery. This granular visibility is especially valuable for businesses monitoring multiple shipments across the week.
The Paxlo app also archives all your Rivigo shipments, creating a searchable history. This is useful for reconciliation, dispute resolution, and understanding your logistics patterns over time. Instead of hunting through emails or Rivigo's website, everything is organized in one mobile-friendly interface.
For e-commerce businesses, logistics managers, and supply chain teams, Paxlo's integration with Rivigo simplifies operations. If you ship via multiple carriers, Paxlo's unified dashboard means fewer apps, fewer logins, and a single source of truth for shipment status. You can quickly check whether delays are happening at Rivigo specifically or if they're industry-wide.
This consolidation also improves customer communication. If a buyer asks about their order status, you can immediately pull up real-time Rivigo tracking through Paxlo and give them an accurate update. Many e-commerce platforms share Paxlo links directly with customers, providing transparency that builds trust.
Paxlo's push notification system ensures you're never missing critical shipment updates. Set your preferences, and you'll get alerts for pickups, deliveries, and exceptions. This proactive monitoring reduces the need to manually check statuses throughout the day.
Open the Paxlo app, tap the search bar, and enter your Rivigo tracking number (AWB). Paxlo will fetch real-time data from Rivigo's system and display your shipment's current status, location (if available), and estimated delivery date. You can also enable push notifications to receive updates automatically as your shipment progresses.
Rivigo updates tracking data at key transit points, such as when your shipment is loaded, when it leaves a hub, and when it reaches the destination city. If no update appears for several hours, your shipment is likely in transit between hubs. For LTL shipments, it may also be waiting at a consolidation facility for the truck to fill before departure. Check the last update timestamp on Paxlo. If the delay exceeds your expected delivery window, contact Rivigo support with your AWB number.
FTL (Full Truckload) assigns a dedicated truck to your shipment. It leaves when your goods are ready, making it faster for large shipments. LTL (Less-than-Truckload) shares truck space with other parcels, so your shipment waits until the vehicle is full or a scheduled departure date arrives. LTL is cheaper but typically takes 1-2 days longer. Paxlo tracking shows you which service your Rivigo shipment is using and explains why timelines may vary from estimates.
Paxlo tracks shipment status but does not process claims directly. If your Rivigo shipment arrives damaged or goes missing, contact Rivigo's customer support using your AWB number (visible on Paxlo). Provide photos of damage if applicable. Rivigo investigates and typically settles claims within 7-14 business days. Have Paxlo's tracking history available to provide accurate delivery timelines and last known location to support your claim.
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If Paxlo shows 'Delivered' but you haven't received the shipment, first check with neighbors, family members, or your office reception. Sometimes packages are left in safe places. If the shipment is genuinely missing post-delivery, contact Rivigo immediately with your AWB number and tell them what Paxlo shows. Rivigo will investigate the driver's records and proof-of-delivery documentation. File a claim within 48 hours of the delivery status update for faster processing.
