China
Track RTHD shipments in real-time with Paxlo. Fast domestic delivery across China with instant notifications and detailed tracking updates.
RTHD (Round The Hour Delivery) is one of China's fastest-growing express logistics providers, specializing in same-day and next-day delivery across major metropolitan areas. Founded to address the gap between standard domestic carriers and premium express services, RTHD has built a reputation for speed and reliability in densely populated regions where delivery time matters most.
The carrier operates an extensive network of distribution centers and pickup points throughout eastern and central China, making it a preferred choice for businesses that need quick turnaround times. RTHD handles millions of packages monthly for e-commerce platforms, retail chains, and direct-to-consumer brands. Their focus on urban logistics has made them particularly valuable in tier-1 and tier-2 cities where same-day delivery is a competitive advantage.
China's e-commerce market demands speed, and RTHD sits at the intersection of affordability and performance. Unlike the mega-carriers that handle volume across every region, RTHD strategically focuses on high-density urban corridors where they can guarantee faster delivery. This specialization has helped them capture significant market share among merchants who prioritize customer satisfaction through fast fulfillment.
The company has invested heavily in automation, from sorting facilities to route optimization algorithms. Their operational efficiency allows competitive pricing without sacrificing delivery windows, making them attractive to cost-conscious sellers on platforms like Taobao, JD.com, and Douyin Shop. RTHD also partners with local courier networks in smaller cities, extending their reach beyond their own infrastructure.
Tracking a package with RTHD through their native app or website works, but it requires switching apps and managing multiple carrier logins. Paxlo consolidates all your shipments, RTHD included, into one unified dashboard. Instead of juggling different apps, you see every package status in a single place with real-time updates.
Paxlo's integration with RTHD pulls live tracking data, so you're never looking at outdated information. The app communicates directly with RTHD's API to fetch the latest status, whether a package is still in transit or out for final-mile delivery.
If you're ordering from a retailer in Shanghai or Beijing, RTHD often beats traditional carriers on speed. Their same-day delivery option means items ordered in the morning can arrive by evening. This is especially valuable during peak shopping seasons when standard services get overwhelmed.
For businesses, RTHD's merchant portal and API integration reduce fulfillment complexity. Sellers can automate shipment creation, assign delivery time slots, and offer customers genuine real-time tracking. Paired with Paxlo, this creates a seamless end-to-end experience where customers track deliveries without contact friction.
Imagine ordering electronics from a JD.com seller that uses RTHD for fulfillment. You get a tracking number via SMS. Open Paxlo, paste the number, and within seconds, you see exactly where your package is. It shows the sorting facility it's currently at, the expected route, and an estimated delivery time. When the courier is 30 minutes away, Paxlo sends you a notification so you can be ready.
For businesses, a merchant receives 500 orders in a day and exports shipment data to Paxlo. The app tracks all 500 packages simultaneously, flagging any that haven't updated in 12 hours or show delays. The seller can proactively contact customers about exceptions before complaints arrive.
RTHD's primary strength lies in tier-1 cities: Beijing, Shanghai, Guangzhou, Shenzhen, and Chengdu. Same-day delivery is guaranteed in these markets during business hours. Next-day delivery extends to 150+ secondary cities, and standard service reaches remote areas, though with longer timelines. Paxlo's tracking adapts to whatever service level you choose, displaying realistic delivery windows based on the origin and destination.
The real value of Paxlo emerges when you're tracking multiple carriers. A buyer might order from five different sellers using RTHD, SF Express, STO, Cainiao, and JT Express. Instead of managing five separate notifications, Paxlo centralizes everything. A business seller shipping to multiple channels benefits even more, consolidating logistics visibility across all operations into one platform.
Open Paxlo, tap the '+' button to add a tracking number, select RTHD from the carrier list, and enter your tracking number. Paxlo fetches live data from RTHD's system within seconds. You'll see the package location, last update timestamp, and estimated delivery date. Paxlo automatically refreshes every few hours, and you can manually refresh anytime by swiping down.
Yes. Enable notifications in Paxlo settings for RTHD packages. You'll receive push notifications at key milestones: when the package enters the delivery network, when it's out for delivery, and when it's delivered. You can customize which events trigger alerts and set quiet hours so notifications don't disturb you during sleep.
Tracking delays typically occur during high-volume periods or if the package hasn't been scanned yet. Wait 2-4 hours and refresh in Paxlo. If the number still doesn't appear, verify the tracking number is correct (check your order confirmation email). If the number is correct but still not found, the package may not have been handed to RTHD yet. Contact the seller to confirm shipment status. In rare cases, contact Paxlo support with your tracking number, and we'll investigate directly with RTHD.
Paxlo syncs tracking data when you have an internet connection, then stores it locally on your phone. You can view recent tracking history offline, but live updates and refreshes require connectivity. Once online again, Paxlo automatically fetches the latest status from RTHD.
Absolutely. Add as many RTHD tracking numbers as you need. Business users with dozens or hundreds of shipments can import tracking numbers via CSV file or API integration. Paxlo displays all packages in a sortable list, with filters by carrier, status, or date. You can also group packages by order, seller, or custom tags for easier management.
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RTHD's tracking shows 'delivered' when the courier marks it in their system, which occasionally happens before the package reaches your door. Check your mailbox, building lobby, or with neighbors. If you genuinely haven't received it within 24 hours of the delivery update, take a screenshot of Paxlo's tracking status and contact RTHD customer service with the tracking number and proof. You can also file a claim with the seller or your payment platform (Alipay, WeChat Pay, etc.), referencing Paxlo's tracking record as evidence.
