SanHe is a major express delivery company operating throughout mainland China, handling millions of parcels annually for businesses and individual shippers. The carrier specializes in same-day and next-day delivery services across urban areas, with expanding coverage reaching into second and third-tier cities. As China's domestic logistics sector continues to grow, SanHe maintains a competitive position through its network of regional distribution hubs and efficient sorting facilities.
SanHe emerged during China's rapid e-commerce expansion, when domestic courier demand exceeded existing capacity. The company built its infrastructure around major commercial corridors, focusing on quick transit times and reliable tracking. Today, SanHe operates as a key player in China's highly competitive express market, competing with larger carriers by maintaining lower rates and personalized service in specific regions. The carrier has invested in automation and fleet modernization to keep pace with volume growth during peak shopping seasons like Singles' Day and Chinese New Year.
SanHe offers several service tiers to meet different shipping needs and budgets. Standard express delivery reaches most urban destinations within 2-3 business days. Premium next-day options serve time-sensitive shipments, particularly useful for e-commerce businesses with weekend orders. The carrier also provides specialized handling for fragile items and temperature-controlled logistics for perishables, though availability varies by region.
SanHe's network concentrates on eastern and central China, where population density and e-commerce activity justify extensive local operations. Western regions receive service, but delivery times extend accordingly. The carrier maintains partnerships with major marketplaces like Taobao, Tmall, and local retailers, meaning many packages arrive with SanHe tracking already assigned.
Paxlo integrates directly with SanHe's tracking system, pulling real-time status updates the moment your package moves through their network. When you enter a SanHe tracking number into Paxlo, the app connects to SanHe's database and retrieves the latest scan information from their sorting facilities and delivery stages. This means you see updates within minutes of actual package movement, not hours later.
The app handles the technical complexity of SanHe's tracking format, which uses alphanumeric codes that differ from Western carriers. Paxlo automatically recognizes SanHe numbers and routes them correctly, so you never need to manually select the carrier or paste codes into a separate website. All tracking happens within one unified interface, alongside packages from other carriers if you're managing multiple shipments.
Many users ordering from Taobao or Chinese retailers receive SanHe shipments without realizing it until the package arrives. Paxlo solves this problem by automatically detecting SanHe tracking numbers embedded in order confirmations or emails. You simply open Paxlo, and relevant shipments already appear in your tracking list. This saves time for anyone regularly ordering from Chinese online shops or managing business inventory sourced from mainland suppliers.
SanHe's tracking includes detailed status messages at each hub, though timestamps sometimes reflect batch processing rather than exact scan times. Paxlo displays these exactly as SanHe reports them, giving you the clearest picture available. When your package reaches the local delivery station, Paxlo's notifications help you prepare for arrival, since final-mile delivery windows can be unpredictable during peak periods.
The app's historical tracking view lets you review every scan your SanHe package underwent, useful if you need to document delivery chains for business purposes. You can take screenshots directly from Paxlo to prove transit times or address handling questions with sellers.
Standard SanHe deliveries typically arrive within 2-3 business days in major cities like Shanghai, Beijing, and Guangzhou. Second-tier cities usually receive packages within 4-5 days. Regional variations matter significantly, so tracking is more reliable than estimated dates. SanHe sometimes combines packages or delays shipments during extreme weather or holidays, which you'll see reflected in Paxlo's real-time status updates before expected delivery dates change.
If your SanHe package doesn't move for 24+ hours, Paxlo makes it easy to contact support directly. The app lets you flag stalled packages and share tracking details with customer service, speeding up resolution.
Open Paxlo and tap the plus icon or 'Add Tracking' button. Paste your SanHe tracking number into the search field. Paxlo recognizes the carrier automatically and pulls live tracking data from SanHe's system. Your shipment appears in your tracking list within seconds, updated continuously as the package moves.
SanHe typically takes 4-6 hours after pickup to generate the first tracking scan. If your package was just handed off, wait until the next morning before checking again. If tracking shows no movement for 24+ hours and your seller confirms shipment, the tracking number may be incorrect or the package delayed due to weather or holiday closures. Check your order confirmation email for the exact number, and try refreshing Paxlo. If problems persist, contact SanHe customer service with your order details.
SanHe primarily handles domestic Chinese logistics. Some SanHe packages continue into international networks through partnerships with global carriers, but Paxlo tracks the SanHe portion only. Once your package transfers to a partner carrier, you may need to track separately using that carrier's number. Check with your seller whether international handling uses SanHe exclusively or transitions to another courier.
SanHe sometimes marks packages as delivered before the driver completes the final handoff, especially during busy periods. Check your building's delivery area, lobby, or secure lockers where drivers often leave packages. If genuinely missing, Paxlo lets you screenshot the tracking history and timestamp to show your seller. Contact SanHe support immediately with this documentation and your order number. They can investigate and file a loss claim within 48 hours of reported non-delivery.
Yes. Paxlo sends notifications as your SanHe package moves through each stage, including when it reaches your local delivery station. You can customize notification settings to receive alerts at all stages or only before final delivery. This gives you time to prepare for arrival, especially useful when expecting fragile items or time-sensitive orders.
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Paxlo displays tracking information but doesn't directly modify SanHe shipments. If you need to change your delivery address before the package reaches the local delivery station, contact your seller immediately, or reach out to SanHe directly using the phone number on your tracking label. Act quickly, as SanHe begins final-mile sorting early each morning. After your package enters local delivery, it's usually too late to change the address.
