United States
Track ShipBob shipments in real-time with Paxlo. Get instant notifications, delivery updates, and carrier visibility all in one app.
ShipBob is a US-based fulfillment and logistics company that handles order fulfillment, warehousing, and shipping for e-commerce businesses. Founded in 2014, ShipBob has grown to become one of the leading third-party logistics (3PL) providers in North America, operating fulfillment centers across multiple states to reduce shipping times and costs for online retailers.
The company operates a distributed network of warehouses that store inventory closer to customers, enabling faster delivery times and lower shipping expenses. ShipBob integrates with major e-commerce platforms like Shopify, WooCommerce, and BigCommerce, making it easy for online sellers to automate their fulfillment operations.
ShipBob fills a critical gap in the US logistics landscape by providing small and mid-sized e-commerce businesses with enterprise-level fulfillment capabilities. Rather than forcing sellers to manage their own warehouses or negotiate directly with carriers, ShipBob handles the entire process from inventory storage to final-mile delivery.
The company partners with major carriers including USPS, UPS, and FedEx to offer competitive shipping rates and multiple delivery options. This carrier-agnostic approach means ShipBob customers get flexibility in how their packages reach consumers, and Paxlo users can track shipments regardless of which underlying carrier is handling the delivery.
When you receive a ShipBob shipment, tracking information flows directly into Paxlo. Instead of jumping between ShipBob's dashboard, carrier websites, and multiple tracking apps, you get a unified experience. Add your ShipBob tracking number to Paxlo once, and the app handles all the updates automatically.
Paxlo recognizes ShipBob shipments and connects them to their underlying carriers in real-time. Whether your package ships via USPS, UPS, or FedEx through ShipBob, Paxlo displays the most current status, estimated delivery date, and any exceptions or delays. You also receive push notifications at key milestones, so you never miss an update about your order.
ShipBob customers often receive multiple shipments per month from various orders. Paxlo solves the tracking fragmentation problem by consolidating all these shipments into one interface. Instead of logging into ShipBob's customer portal and checking individual carrier websites, Paxlo delivers all the information you need to your phone.
E-commerce buyers who use ShipBob-powered stores also benefit from Paxlo's carrier-agnostic design. Since ShipBob works with multiple carriers depending on destination and speed, Paxlo ensures you get accurate tracking whether your package goes via USPS ground, UPS Ground, or FedEx Home Delivery. The app handles all the logic, so you focus on when your package arrives.
ShipBob operates fulfillment centers strategically positioned across the United States, including locations on the East Coast, Midwest, and West Coast. This distributed network reduces shipping distances and delivery times. A package shipped from a ShipBob warehouse in New Jersey reaches East Coast customers faster than a package shipped from a single centralized location.
The company also maintains international partnerships, allowing US businesses to fulfill orders to customers worldwide. When you track a ShipBob shipment to Canada, Mexico, or Europe through Paxlo, the app displays the appropriate carrier information and customs tracking details when applicable.
Adding a ShipBob tracking number to Paxlo takes seconds. Open the app, tap the plus icon to add a shipment, and paste your tracking number. Paxlo instantly recognizes it as a ShipBob shipment and starts pulling live updates from the carrier handling your package.
You can manually add tracking numbers one at a time, or if your ShipBob order confirmation email contains a tracking link, you can often extract the number directly from there. For businesses receiving multiple ShipBob shipments, Paxlo's bulk import feature (available on web) allows faster setup.
Most ShipBob shipments are ground delivery, which typically arrives within 2-5 business days depending on destination distance. However, ShipBob also offers expedited options for customers willing to pay premium rates. Paxlo clearly displays which service level was selected, so you know if your package is coming via standard ground or faster shipping.
Returns are also handled by ShipBob's network. If you need to send a package back, ShipBob provides return labels and arranges pickup. Tracking your return shipment in Paxlo works the same way as outbound shipments, keeping you informed until your package arrives at the ShipBob warehouse for processing.
Occasionally, a ShipBob tracking number may not load immediately in Paxlo. This usually happens because the carrier hasn't scanned the package yet. Once ShipBob hands off the package to USPS, UPS, or FedEx, tracking becomes active. Waiting a few hours and then refreshing in Paxlo typically resolves the issue.
If you notice a delay or delivery exception, Paxlo displays detailed explanation text from the carrier. Common delays include weather, high package volume, or address issues. ShipBob and the carrier both work to resolve these problems, and you'll see updates reflected in Paxlo as status changes occur.
Your ShipBob order confirmation email will include a tracking number and ship date. ShipBob emails are typically branded with the ShipBob logo and mention that your package has been shipped. You can paste this tracking number directly into Paxlo, and the app will identify it as a ShipBob shipment. Once added, Paxlo shows which underlying carrier (USPS, UPS, or FedEx) is delivering your specific package.
ShipBob tracking numbers become active once the package is picked, packed, and handed off to the carrier. If you just received your shipping notification, the carrier may not have scanned the package yet. Wait 2-4 hours and try adding the tracking number again. If it still doesn't work, double-check that you copied the entire tracking number correctly, as even one missing digit prevents the lookup. You can also verify the tracking number by logging into your ShipBob account or checking your order confirmation email.
Yes. ShipBob handles international shipments through USPS, UPS, and FedEx International services. When you add an international ShipBob tracking number to Paxlo, the app displays carrier-specific tracking that includes customs clearance status and estimated international delivery dates. International packages may have longer delivery windows (7-21 days depending on destination), and Paxlo shows realistic timing based on the carrier's guarantees.
Paxlo immediately displays any delivery exceptions, address issues, or delays reported by the carrier. You'll see a notification and can tap into the tracking details to read the specific reason for the delay. Most delays are weather-related or due to high volume and resolve within 24-48 hours. For lost or severely delayed packages, contact the retailer or ShipBob directly through your order confirmation. ShipBob works with carriers to file claims and arrange replacements or refunds.
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No. You only need your ShipBob tracking number, which appears in your order confirmation email from the retailer. Just add the tracking number to Paxlo, and the app does the rest. You don't need to log into ShipBob, create an account, or access your order history. Paxlo pulls real-time carrier data directly from USPS, UPS, or FedEx, bypassing ShipBob's system entirely for tracking updates.
Paxlo refreshes tracking data every time the carrier scans your package. During active delivery phases (in transit, out for delivery), updates may occur multiple times per day. Once your package arrives, the carrier marks it as delivered and sends a final update to Paxlo. You'll receive push notifications for major milestones (shipped, out for delivery, delivered) automatically, so you don't need to manually check the app constantly.
