SINGHO is a major express logistics company operating across China and internationally. The carrier handles millions of parcels annually, serving e-commerce businesses, individual shippers, and enterprise clients. Whether you're sending a package domestically within China or shipping internationally, SINGHO provides reliable service with tracking transparency that Paxlo brings directly to your phone.
SINGHO developed as a response to China's booming e-commerce sector. The company built its operations to handle high-volume shipments with speed and accuracy. Today, it operates distribution centers across major Chinese cities and maintains partnerships for international delivery routes. SINGHO competes in a crowded market by focusing on reasonable pricing and consistent delivery windows, making it a popular choice for small business owners and frequent online shoppers.
The carrier's network includes ground transport, regional hubs, and last-mile delivery services. SINGHO handles everything from small parcels to larger packages, with service tiers adjusted to customer needs. Their technology infrastructure supports real-time tracking, so your shipment status updates throughout the journey.
Paxlo connects directly to SINGHO's tracking system, pulling live updates whenever your parcel moves. Add a SINGHO tracking number to your Paxlo account, and the app retrieves your shipment status instantly. You don't wait for email notifications or log into multiple websites. Everything happens in one place.
The app shows detailed timeline information: when SINGHO picked up your package, when it arrived at sorting facilities, when it's out for delivery, and ultimately when it reaches the recipient. You get push notifications at key milestones, so you're never left guessing about your parcel's location.
Managing multiple parcels becomes simple when you consolidate SINGHO tracking alongside packages from other carriers. Paxlo groups shipments intelligently, highlights those arriving soon, and keeps delivered items organized for your records.
If you ordered something from a Chinese online retailer or marketplace, SINGHO likely handles that shipment. The carrier excels at fast domestic delivery within China's major population centers. Tracking starts as soon as the merchant hands off your package, and you'll see updates through each step.
For international orders, SINGHO's timeline extends based on destination country and customs clearance. A package to Southeast Asia might arrive in 7-10 days, while European or North American delivery can take 15-30 days. Paxlo shows estimated delivery windows based on current transit data, so you know when to expect arrival.
Download Paxlo from the iOS App Store or Google Play. Create your free account, then add your SINGHO tracking number. The app automatically fetches your shipment details and begins monitoring for updates. You can track as many SINGHO parcels as you want simultaneously.
Most users receive a tracking number via email when their order ships. Paste it into Paxlo, and you're set. If you don't have a tracking number yet, contact the sender or check your order confirmation email. Once added to Paxlo, your SINGHO shipment stays in your account for easy reference.
Domestic shipments within China usually arrive in 2-5 business days, depending on the distance and whether both cities are major delivery hubs. International shipments vary widely. Asia-Pacific destinations typically take 7-15 days, while shipments to Europe or North America often take 15-30 days. Customs delays or weather can extend these timelines. Paxlo shows your estimated delivery date based on your specific shipment.
SINGHO updates tracking information at major transition points: pickup, sorting, regional hub arrival, final delivery hub, and out for delivery. If your package is in transit between hubs, updates may pause for 1-2 days while it moves through the network. This is normal. International packages often have longer gaps during customs clearance or handoff between carriers. Paxlo continues monitoring and alerts you as soon as the next update appears.
Paxlo shows tracking information only. To change a delivery address, you need to contact SINGHO directly or reach out to the merchant who sent your package. Address changes work best before the package reaches the final delivery hub. Once it's out for delivery, changing the address becomes difficult. For urgent changes, contact SINGHO customer service immediately using their official website or phone number.
Check nearby areas where the driver might have left the package, such as a building lobby, security desk, or neighbor's apartment. Sometimes tracking updates before final handoff. If you still can't locate it after checking thoroughly, contact SINGHO's customer service immediately. Provide your tracking number and delivery date. SINGHO can investigate with the driver and help locate your package. Reporting promptly increases the chances of recovery.
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That depends on your agreement with the merchant and SINGHO's service level guarantee. Some retailers offer refunds or credits if delivery exceeds promised dates. SINGHO typically doesn't refund shipping fees directly to customers, but merchants can request compensation. Start by contacting the seller. If they won't help, contact SINGHO customer service with evidence of the delay. Paxlo's tracking history serves as proof of timing.
