Vietnam
Track Viettel Post packages in real-time with Paxlo. Get instant notifications and delivery updates for your shipments across Vietnam.
Viettel Post is Vietnam's leading logistics and courier service, operated by Viettel Corporation, a state-owned telecommunications giant. Established in 2008, Viettel Post has grown into one of the most trusted delivery networks in Southeast Asia, handling millions of parcels annually for businesses and individuals across the country and internationally.
The carrier operates an extensive network of sorting centers, regional hubs, and delivery stations throughout Vietnam. With a reputation for reliability and speed, Viettel Post serves e-commerce platforms, small businesses, and international shippers who need dependable domestic and cross-border delivery services.
Vietnam's e-commerce market has exploded over the past decade, with online shopping becoming a primary retail channel. Viettel Post plays a critical role in this infrastructure, providing the backbone for thousands of online stores, from Shopee and Tiki to independent sellers. The carrier's integration with major Vietnamese retailers makes it one of the default shipping choices for customers ordering online.
The company has invested heavily in automation and technology, including barcode scanning systems, route optimization, and digital tracking platforms. This modernization has reduced delivery times and improved accuracy, helping Viettel Post maintain its competitive edge against rivals like GHN and J&T Express.
Tracking a Viettel Post shipment through the official website can be clunky. You need to copy tracking numbers, navigate different pages, and wait for pages to load. Paxlo changes this entirely by centralizing all your tracking data in one intuitive mobile app.
For businesses managing multiple shipments daily, Paxlo's consolidated interface saves significant time. For consumers, it eliminates the frustration of wondering where a package is at any given moment.
Understanding expected delivery windows helps you anticipate when your package will arrive. Viettel Post publishes standard timeframes, though actual delivery can vary based on destination remoteness, seasonal demand, and weather.
Tracking through Paxlo gives you real visibility into these timelines. If a package is approaching the end of its estimated window, you'll know immediately if there are delays.
While Viettel Post generally performs well, certain factors can slow deliveries. Seasonal surges during Lunar New Year and major shopping festivals can overwhelm regional hubs. Remote addresses in northern mountains or the Mekong Delta may require extra transfer steps. Weather events, particularly during monsoon season, occasionally impact collection routes and delivery schedules.
Incorrect address information is another frequent culprit. Vietnamese addresses sometimes lack standardization, leading to missed pickups or delivery attempts. Paxlo's tracking details help identify these issues early, so you can contact the shipper or Viettel Post customer service before problems escalate.
The Paxlo app puts Viettel Post tracking in your pocket, accessible anytime without searching for tracking pages or remembering URLs. The interface is clean and fast, optimized for mobile networks common in Vietnam. Unlike some tracking apps that require email logins or frequent refreshes, Paxlo works instantly once you add a tracking number.
For frequent Viettel Post users, the app becomes indispensable. Sellers managing multiple customer orders benefit from the organized package list. Buyers get peace of mind with push notifications alerting them to delivery attempts or unexpected delays. The app is free to download and use on both iOS and Android.
Whether you're ordering from a Vietnamese online retailer or shipping internationally through Viettel Post, Paxlo ensures you're always informed about your shipment status.
Open the Paxlo app and tap the plus icon to add a new package. Paste or type your Viettel Post tracking number (usually 13 digits), and Paxlo will automatically detect the carrier. Hit search, and your package details will appear within seconds. You can save it to your account for future reference, and Paxlo will send notifications as the package progresses.
Packages typically pause at sorting centers during transit, usually for 2-12 hours as they're sorted and loaded onto regional delivery vehicles. This is normal. However, if a package remains stuck at the same location for over 24 hours without status updates, it may indicate a scanning error or misrouted package. Contact Viettel Post customer service with your tracking number, or use Paxlo's contact feature to reach the carrier directly from the app.
Yes. Paxlo tracks COD shipments the same way as standard orders. You'll see the package status, estimated delivery time, and delivery attempts in the app. COD tracking is particularly useful because it shows when a driver arrived and whether payment was collected. If a delivery attempt failed, Paxlo's notification will alert you immediately so you can reschedule or make alternative arrangements.
First, check with neighbors or household members who may have accepted the package. If that's not the case, open Paxlo and look at the delivery details including the timestamp and any recipient notes. Take a screenshot of this information. Contact Viettel Post immediately with your tracking number and the discrepancy details. You can also reach the shipper to report the missing package. Viettel Post requires claims within 7-30 days depending on your service agreement, so act quickly.
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Yes. Paxlo supports Viettel Post international tracking for shipments sent abroad. Simply add your tracking number to Paxlo, and you'll see your package's journey through Vietnamese customs, international transit hubs, and the destination country's local carrier. Tracking detail decreases once a package reaches some international destinations, as handoff carriers may not sync with Viettel Post in real-time, but Paxlo shows the last known location and any available updates from partner carriers.
