United States
Track XPO shipments in real-time with Paxlo. Get instant delivery updates, estimated arrival times, and detailed package status on iOS and Android.
XPO Logistics is one of the largest transportation and logistics providers in North America. Founded in 2011 through a series of strategic acquisitions and mergers, XPO has grown into a comprehensive provider of less-than-truckload (LTL) shipping, final-mile delivery, and supply chain solutions. The company operates thousands of facilities across the United States and handles millions of shipments annually, serving everything from small e-commerce packages to heavy industrial freight.
What sets XPO apart is its focus on technology-driven logistics. The company invests heavily in automation, real-time tracking systems, and data analytics to improve delivery speeds and reduce operational costs. For customers sending packages across the country, XPO represents reliability and a commitment to modernizing the freight and parcel industry.
XPO serves a critical role in the US logistics network, particularly for regional and long-distance shipments. Unlike some carriers that focus exclusively on either LTL freight or parcel delivery, XPO operates across multiple service lines. This versatility means your package could be moving through XPO's network whether it's a small business shipment, a retail return, or a larger freight item.
The company's vast network includes pickup and delivery in all 50 states. XPO maintains regional distribution centers and sorting facilities that allow them to consolidate shipments efficiently and maintain competitive delivery windows. For businesses and individual shippers, this infrastructure translates to predictable transit times and reliable service.
Paxlo integrates directly with XPO's tracking infrastructure, giving you real-time visibility into your shipment from pickup to delivery. Instead of juggling multiple carrier websites or tracking numbers, Paxlo consolidates all your XPO packages in one clean, mobile-friendly interface.
When you add an XPO tracking number to Paxlo, the app automatically pulls the latest package status, current location, and estimated delivery date. You'll see detailed milestones like pickup confirmation, in-transit updates, and out-for-delivery notifications. This level of transparency is especially valuable for business shipments where delays can impact workflows and customer expectations.
One of the biggest frustrations with package tracking is not knowing when updates happen. Paxlo sends push notifications whenever your XPO package reaches a new milestone. Whether it's left the origin facility, arrived at a regional hub, or is out for delivery today, you get instant alerts on your phone.
You can customize notification preferences too. Want alerts only for major milestones? Or do you prefer granular updates for every facility scan? Paxlo lets you choose, so you stay informed without being overwhelmed.
XPO's transit times depend on service level and distance. Regional LTL shipments typically arrive within 2 to 3 business days, while cross-country shipments usually take 5 to 7 business days. Expedited services can cut this dramatically, with guaranteed overnight or same-day delivery available in many metro areas.
Track your specific shipment in Paxlo to see the actual committed delivery date. This estimate accounts for pickup delays, current network congestion, and distance, so it's usually more accurate than general service level descriptions.
Once XPO picks up your shipment, it enters their network of facilities. The package is scanned at origin, consolidated with similar shipments heading in the same direction, and loaded onto a truck or trailer. At regional hubs, it may be sorted again and consolidated onto a long-haul vehicle. Throughout this journey, Paxlo captures each scan and update.
For LTL shipments especially, you might see your package move through several facilities before reaching the final delivery location. This is normal and expected. XPO consolidates freight to maximize truck utilization and keep costs down. Paxlo shows you each leg of the journey so there's no mystery about where your shipment is.
When XPO delivers your package, the driver records proof of delivery (POD). For residential deliveries, this might be a signature or photo. For business addresses or when signature is waived, the system simply logs successful delivery. Paxlo will update to show your package as delivered, typically within a few hours of the actual handoff.
In Paxlo, you can view delivery confirmation details and see if any notes were left by the driver. If there's ever a question about whether a package arrived, this documentation becomes valuable proof for warranty claims or customer service disputes.
Delays happen in logistics. Weather, mechanical issues, traffic, or unexpected package volume can push estimated delivery dates. Paxlo will notify you if your XPO package is running behind schedule, often with updated arrival windows. The key is getting that notification early so you can plan accordingly.
For concerning situations like packages stuck in transit for longer than expected or showing no updates for days, Paxlo helps you escalate to XPO customer service with complete tracking history. Document the issue within the app, and you have clear evidence to support a claim investigation.
XPO's native tracking system is solid, but Paxlo adds convenience and consolidation especially if you manage multiple shipments or work with various carriers. For anyone who sends packages regularly, the multi-carrier platform saves time and mental overhead.
Businesses that ship regularly with XPO benefit significantly from Paxlo integration. Instead of each team member tracking packages independently through XPO's system, everyone can check shipment status in Paxlo. This is especially useful for sales teams confirming customer deliveries, customer service handling inquiries, or logistics managers overseeing multiple routes.
You can share tracking links from Paxlo with customers, giving them real-time visibility without requiring your customers to search XPO's website. This transparency builds confidence and reduces support requests about when packages will arrive.
Adding an XPO tracking number to Paxlo takes seconds. Download the app, tap Add Shipment, paste your XPO tracking number, and Paxlo instantly retrieves all current information from XPO's system. You're then set up to receive notifications for every status update through delivery.
If you're tracking multiple XPO shipments, add them all. The app organizes them by status, letting you quickly see which packages are in transit, out for delivery, or already delivered. Search and filter functions make it easy to find specific shipments even months later.
Paxlo pulls delivery estimates directly from XPO's tracking system, so the accuracy depends on how current XPO's data is. For shipments freshly entered into XPO's network, the estimate is usually reliable within 1 to 2 days. As a package gets closer to final delivery, estimates become more precise. If XPO updates the expected delivery date due to delays or changes in routing, Paxlo will reflect that update typically within an hour. Keep in mind that delivery date is a commitment from XPO, but real-world factors like weather or unexpected facility downtime can still cause minor shifts.
A stalled tracking update usually means one of a few things. First, verify that the tracking number is correct. A single wrong digit will pull the wrong shipment. Second, the package might be sitting at a facility waiting to be consolidated onto the next outbound truck, which is normal for LTL freight and doesn't always generate a scan. Third, if the shipment was just picked up from a remote location, the first scan might not appear for 24 hours. If more than 3 days pass without any update, contact XPO directly through Paxlo's customer service feature with your tracking number and shipment details. They can verify if the package is truly stuck or if there's a scanning issue on their end.
Paxlo shows you the tracking information and delivery details, but rescheduling and redelivery requests need to go through XPO directly. When you view your shipment in Paxlo, you'll see XPO's customer service contact information and options to open a support ticket. From there, you can request to hold the package for pickup at an XPO facility, arrange redelivery to a different address, or schedule a specific delivery time if the driver hasn't yet left the facility. Some of these options depend on XPO's service level for your shipment, so XPO's team can advise what's possible.
First, double-check your address and surrounding areas. Drivers sometimes leave packages at side doors, garages, or with neighbors. Look for any delivery notes in Paxlo, which might mention where the package was left. If the package is genuinely missing, open a claim through Paxlo by selecting the shipment and using the customer service feature. This immediately escalates to XPO with all your tracking details attached. Have your photos or documentation ready if possible. XPO will investigate the delivery, review driver records and facility scans, and work toward resolution. The investigation usually takes 3 to 5 business days. Once resolved, they may redeliver the package, issue a refund to the shipper, or file an insurance claim depending on the situation.
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Paxlo works for both XPO parcel deliveries and LTL freight shipments. Whether you're tracking a single package from an online retailer or a full LTL shipment to a warehouse, enter the XPO tracking number and Paxlo will pull all available data. For LTL freight, you might see fewer tracking updates than parcel packages since freight spends longer periods at consolidation facilities, but Paxlo will still show pickup, major facility transfers, and final delivery. The level of detail depends on what XPO's system records for that particular shipment type.
Currently, Paxlo requires you to add tracking numbers manually by pasting them into the app. There isn't an automatic feed that pulls all your XPO shipments if you're a high-volume shipper. However, once you add a tracking number, Paxlo keeps it in your history and organized by status. For businesses managing many shipments, consider bookmarking a Paxlo sharing link or integrating with XPO's API if you need programmatic tracking for a company dashboard. The Paxlo team is always exploring ways to streamline bulk tracking for enterprise customers, so check for feature updates.
